Training and Development Specialist

ARMSTRONG BANK•Muskogee, OK

About The Position

While projecting a professional image; create training content and training materials, both graphic and procedural. Coordinates training schedules and activities, and tracks the progress of assigned trainings.

Requirements

High School diploma or equivalent required, some college preferred
Typically three to four years of banking experience desired with increasingly more responsibility and the knowledge, skills and ability to perform the essential requirements of the job.
Possess and maintain a valid Oklahoma Drivers License.
Long periods of standing or sitting, typing and repetitive motion
Ability to lift and carry up to 25 lbs on occasion

Responsibilities

Ensures that bankers are assisted in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.
Reviews, examines and evaluates work produced for accuracy, completeness and compliance before disseminating.
Ensures that scheduled deadlines are achieved.
Assigns and maintains records of banker’s individual results of assigned testing and/or training.
Conducts needs analysis studies and confers with managers and supervisors to determine training needs.
Compiles data and analyzes past and current year training requirements to submit for budget development.
Researches and recommends appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, and computer-based training.
Coordinates and maintains ongoing maintenance of training manuals, publicized bank procedures, reference tools, testing and evaluation of training processes, and other educational materials.
Coordinates training for instructors and supervisory personnel in the areas of effective training techniques.
Researches and recommends outside consultants and trainers to conduct specific topics.
Other duties, as assigned.