Corporate Security Officer NY

Northwestern Mutual•New York, NY

3d•$20 - $30•Onsite

About The Position

The Corporate Security Officer creates a safe and secure environment for Northwestern Mutual’s workforce, field personnel, visitors, and facilities by applying security processes and technology in alignment with company values. The role staffs a security desk, patrols the campus, and provides security for company events. It delivers security services with customer service, tact, confidentiality, and integrity, and responds to urgent and emergency situations to protect people and property. The officer monitors video, access control, visitor management, radio, telephone, and related systems; audits security processes with the security control center; and supports special events with the Corporate Security & Special Events team. The role also coordinates emergency responses, handles communications, processes ID cards, documents activities, observes potential risks, and contributes to continuous improvement of security services and processes.

Requirements

High school diploma or GED.
At least two years of experience in a corporate or professional environment, including performing under demanding conditions.
Excellent customer service in a professional environment.
Experience using video management and access control systems.
Proficiency with Microsoft products.
Ability to work weekends and some holidays as part of the work schedule.
Excellent written and verbal communication skills.
Must successfully complete and pass any required testing.

Nice To Haves

Associate degree or 60 credits of post-secondary education from an accredited institution.
Current First Aid/CPR/AED certification and bloodborne pathogen training; certification is required within the first six months of employment.

Responsibilities

Provide security services to the workforce, field personnel, and visitors with customer service, tact, confidentiality, and integrity.
Staff a security desk and monitor video, access control, visitor management, radio, telephone, and associated systems.
Patrol the campus and provide security at company events.
Audit security processes in partnership with the security control center.
Support onsite special events in partnership with the Corporate Security & Special Events team.
Assist with coordinating responses to emergency incidents using security technology and two-way radios.
Handle incoming and outgoing telephone and electronic communications, process ID cards, and document activities using various methods.
Proactively observe potential risks and use an engagement model of behavior to support a safe campus experience.
Serve as a first responder to emergency incidents and identify and respond to urgent situations using standard practices and good judgment.
Use critical thinking, interpersonal, and communication skills to resolve issues effectively.
Participate in continuous improvement of processes and services and develop team capabilities.