Corporate Security Officer NY

Northwestern Mutual•New York, NY

1d•Onsite

About The Position

The Corporate Security Officer creates an environment that promotes safety and security for people and facilities by combining knowledge of security processes and technology with company values. The role staffs a security desk, patrols the campus, and provides security for company events. It provides security services to Northwestern Mutual employees, field personnel, and visitors with customer service, tact, confidentiality, and integrity. The officer also serves as a first responder to emergency incidents and uses standard practices and sound judgment to help protect people and property.

Requirements

High school graduate or GED.
At least two years of experience in a corporate or professional environment, including performance under demanding conditions.
Excellent customer service in a professional environment.
Experience using video management and access control systems.
Proficiency in Microsoft Office products.
Ability to work weekends and some holidays as part of the work schedule.
Excellent written and verbal communication skills.
Successfully complete and pass any required testing.

Nice To Haves

Associate degree or 60 credits of post-secondary education from an accredited institution.
Current First Aid/CPR/AED certification and bloodborne pathogen training; certification must be obtained within the first six months of employment.

Responsibilities

Provide security services to the workforce, field personnel, and visitors with customer service, tact, confidentiality, and integrity.
Staff the security desk and monitor video, access control, visitor management systems, radios, telephones, and associated equipment.
Patrol the campus and provide security at company events.
Audit security processes in partnership with the security control center.
Support onsite special events with the Corporate Security & Special Events team.
Coordinate responses to emergency incidents using security technology and two-way radios.
Handle incoming and outgoing telephone and electronic communications, process ID cards, and document activities.
Make proactive observations of potential risks to support a safe campus experience.
Serve as a first responder to emergency incidents and respond to urgent situations involving people or property.
Use critical thinking, interpersonal, and communication skills to resolve issues effectively.
Participate in continuous improvement of processes and services and help advance team capabilities.