Corporate Quality Manager TW

O'Neal Industries•Uwchlan Township, PA

About The Position

TW Metals, LLC is a leading global distributor of specialty metals, supplying the world’s leading aerospace, defense, and commercial companies from more than 30 stocking locations across North America, Europe, Mexico, and Asia. We stock and process tube, pipe, bar, extrusions, sheet, and plate in stainless, aluminum, nickel, titanium, carbon, and carbon alloy — and we stand for integrity, respect for the individual, commitment, customer satisfaction, and continuous improvement. The Corporate Quality Manager leads the delivery of the Quality strategy across the USA and Canada, translating global corporate objectives into measurable, standardized regional action plans. The role acts as the strategic and operational link between executive leadership, regional Quality teams, and branch management, ensuring cross-site compliance, effective risk mitigation, and continual improvement. Working closely with the Director of Global Quality, the role further develops the Corporate Quality team and promotes a positive working culture.

Requirements

Bachelor’s degree in a related field, or equivalent experience.
7+ years of experience in quality assurance, materials management, sales or customer service, or a related field.
In-depth knowledge of ISO and AS quality system standards (e.g., ISO 9001 and AS9100/AS9120) and of management system certification and accreditation processes.
Strong knowledge of quality management systems, quality control techniques, risk management, and internal auditing.
Demonstrated experience leading, developing, and managing quality teams across multiple locations.
Strong working knowledge of Microsoft Office, including charts, graphing, and data analysis.
Willingness to learn Metalware, TW Metals’ proprietary computer program.
Effective leadership skills and the ability to handle multiple priorities.
Effective communication skills, both written and verbal.

Responsibilities

Interpret management system requirements and develop and maintain a group Quality Management System (QMS) in line with the agreed strategy and the organization’s operational processes.
Review, formalize, and standardize systems, procedures, and policies to ensure compliance with statutory, industry, customer, supplier, contractual, and QMS requirements, incorporate appropriate risk analysis and mitigation, and ensure continual improvement.
Act as the primary contact and liaison with identified certifying bodies and maintain external accreditations and approvals, including coordinating annual group and branch certifications, management system implementation, and serving as the primary contact for the OASIS database.
Ensure the completion of an annual gap analysis of relevant management system compliance.
Ensure the adequacy of qualified internal auditors by region to manage the QMS.
Create and maintain the annual internal audit schedule by branch, ensuring audit completion, timely actioning of findings, and interpretation of audit results.
Support annual Management Reviews by branch, directing Regional Quality teams and delivering the combined group review to the SLT.
Analyze Quality department performance against agreed targets and objectives and report on recommendations to the Director of Global Quality.
Analyze and report on the organization’s Quality performance, including trends and improvement opportunities, and coordinate the implementation of improvement requirements.
Coordinate Corporate Quality meetings to drive completion of agreed QMS improvement opportunities.
Support and develop direct reports and the wider Quality team, including setting goals, conducting one-to-one meetings, coordinating training programs, and acting as an escalation route.
Assist the Director of Global Quality in agreeing annual cost centre budget figures and reviewing spend against budget.