Corporate Processes and Governance Lead

Office of Chief of Space Operations•Arlington, VA
•Onsite

About The Position

Serve at Headquarters United States Space Force in the Pentagon as the Corporate Processes and Governance Lead for the Office of the Deputy Chief of Space Operations for Operations, HQSF S3/4/7. Reporting to the Director of Staff, the role is the organization’s principal functional lead for corporate workflow, knowledge management, governance, records-management integration, and business-process improvement. Independently lead a high-visibility, organization-wide program supporting more than 230 personnel and advise the Director of Staff and senior leaders on the effectiveness, risks, and improvement of internal business operations. Establish strategy, governance frameworks, performance measures, and operating procedures for the HQSF S3/4/7 ETMS2 workflow and corporate-process portfolio. Use data and organizational analysis to identify systemic barriers, improve decision and information flow, strengthen accountability, and implement approved process improvements across the headquarters. Provide functional leadership and coordinate government requirements for a two-person contractor team supporting workflow operations. Focus on program direction, governance, senior-leader engagement, cross-functional integration, and continuous improvement. The position does not exercise formal supervisory authority over military or federal civilian personnel.

Requirements

  • U.S. citizenship is required.
  • Must be able to obtain and maintain a Top-Secret security clearance.
  • Subject to pre-employment and random drug testing.
  • May be required to work overtime on an unscheduled or emergency basis.
  • May be required to travel by military or commercial passenger aircraft for temporary duty assignments; approximately 25 TDY days per year.
  • Bachelor’s degree or an equivalent combination of education, training, and extensive, progressively responsible experience in management analysis, business operations, workflow management, knowledge management, governance, or a related field.
  • Expert-level ability to independently lead complex, enterprise-level programs, analyze organizational performance, develop governance and process-improvement strategies, and advise senior leaders.
  • Substantial experience with ETMS2 or comparable enterprise task-management systems, including tasker intake, routing, assignment, suspense management, status reporting, quality control, and executive-level visibility.
  • Ability to manage competing priorities, analyze organizational problems, develop practical and sustainable solutions, communicate effectively with senior leaders and action officers, and build productive working relationships across a large headquarters organization.
  • In-depth understanding of strategic planning processes and ability to align organizational goals with strategic initiatives.
  • Comprehensive knowledge of organizational structure, functions, and interrelationships within a command environment.
  • Familiarity with military protocols, customs, courtesies, chain of command, and operations.
  • Knowledge of legislative processes and ability to coordinate with legislative bodies and respond to congressional inquiries.
  • Understanding of project management principles, including project planning, execution, and monitoring.

Nice To Haves

  • Experience with Microsoft Teams, Planner, PowerBI, SharePoint, records-management practices, and collaboration tools.
  • Experience with process mapping, standard operating procedures, governance forums, performance metrics, and continuous process improvement.

Responsibilities

  • Lead the HQSF S3/4/7 corporate workflow, knowledge-management, governance, records-management integration, and business-process improvement program.
  • Advise the Director of Staff and senior leaders on internal business operations, including effectiveness, risks, and improvement opportunities.
  • Establish strategy, governance frameworks, performance measures, and operating procedures for the ETMS2 workflow and corporate-process portfolio.
  • Analyze data and organizational performance to identify systemic barriers and improve decision flow, information flow, and accountability.
  • Implement approved process improvements across the headquarters.
  • Provide functional leadership and coordinate government requirements for a two-person contractor team supporting workflow operations.
  • Lead program direction, governance, senior-leader engagement, cross-functional integration, and continuous improvement.
  • Translate senior-leader priorities into sustainable organizational processes and lead cross-functional implementation efforts.
  • Resolve complex workflow, governance, and knowledge-management issues using independent judgment consistent with established guidance and leadership intent.

Benefits

  • Comprehensive federal employee benefits package for employees and their families.
  • PCS / relocation funding is authorized.
  • Disabled veteran leave may be available to eligible federal employees.
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