Corporate Parking Enforcement Officer

Propark Mobility•Sunnyvale, CA

20d•Onsite

About The Position

The Corporate Parking Enforcement Officer patrols an assigned area to identify parking violations involving automobiles, motorcycles, commercial vehicles, and other vehicles. The officer issues citations and warnings, records required citation details, operates license plate reading technology, and supervises vehicle towing and removal by contracted vendors. The role also includes customer service, parking equipment and facility support, enforcement vehicle upkeep, and other operational duties as assigned. The officer may also be asked to perform cashier, flagger, or valet duties and complete small cleaning or maintenance tasks. This is a full-time position in Sunnyvale, California, with a morning shift from 7:30 a.m. to 4:00 p.m. The listed pay rate is $22.00 per hour.

Requirements

Be at least 21 years old.
Have a valid DMV driver's license.
Have at least 3 years of continuous driving experience with both manual and automatic vehicles.
Have strong verbal and written communication skills.
Maintain a friendly, professional customer-service attitude and help resolve issues diplomatically.
Work effectively in a fast-paced environment while maintaining a neat, professional appearance.

Nice To Haves

At least 1 year of experience in customer service, parking enforcement, or valet operations.
Comfort using handheld devices, touchscreens, and enforcement technology.

Responsibilities

Patrol an assigned area and observe vehicles for parking violations.
Issue citations and warnings for improper parking and other non-compliance, including violations involving crosswalks, sidewalks, motorcycles, and preferential parking areas.
Operate license plate reading technology through a touchscreen interface.
Supervise towing and removal of vehicles by contracted vendors.
Check enforcement vehicles' operational condition and perform routine operator maintenance, such as charging electric vehicles and inflating tires.
Operate computer equipment, a two-way radio, handheld devices, and enforcement technology.
Record citation information, including violation type, time, date, location, and vehicle license plate number and/or vehicle identification number.
Answer customer questions about directions, events, building locations, and parking policies.
Use sound judgment, tact, and diplomacy when interacting with people.
Assist maintenance staff with parking equipment, facility upkeep, and maintenance.
Clean vehicles before and after each shift and stock supplies as needed.
Perform cashier, flagger, or valet duties when requested.
Complete small cleaning or maintenance tasks according to company checklists when requested by local management.
Complete special projects assigned by location management and other duties based on operational needs.