Corporate Leasing Manager
About The Position
Fairlawn is seeking a Corporate Leasing Manager to lead leasing performance across its conventional multifamily and student housing portfolio. This newly created role reports to the Senior Vice President of Property Management and serves as the organization’s subject matter expert for leasing execution. The manager will establish standards, analyze performance, develop best practices, coach onsite teams, address operational challenges, and collaborate with leaders across the organization. The position does not directly supervise onsite leasing professionals; it leads through influence, expertise, accountability, and collaboration. The successful candidate will help shape Fairlawn’s leasing operations in a fast-paced, entrepreneurial environment. The role calls for someone who enjoys solving problems, developing people, improving processes, and using data to inform business decisions. Regular travel throughout Fairlawn’s portfolio is required, with occasional overnight travel. Longer hours may be needed during peak leasing season, turnover, and major operational initiatives.
Requirements
- Bachelor’s degree or equivalent experience in Property Management, Business, Marketing, Hospitality, or a related field.
- At least 5 years of successful multifamily leasing, property management, or related sales leadership experience.
- Demonstrated success improving leasing performance through coaching, process improvement, and operational leadership.
- Experience developing and delivering training programs or coaching sales professionals.
- Strong analytical skills and ability to use data to identify trends and guide business decisions.
- Strong sales, relationship-building, communication, and presentation skills.
- Ability to influence and coach others without direct supervisory authority.
- Experience with AppFolio or similar property management software.
- Proficiency with Microsoft Office, particularly Excel and reporting tools.
- Ability to balance strategic initiatives with day-to-day operational support in a fast-paced environment.
- Alignment with Fairlawn’s core values: Be Kind, Be Flexible, Own It, and Always Improve.
- Valid driver’s license and reliable transportation.
- Ability to travel regularly throughout Fairlawn’s portfolio, including occasional overnight travel.
- Availability to work longer hours during peak leasing season, turnover, and major operational initiatives.
- Ability to walk properties, conduct onsite observations, participate in leasing activities, and work at a computer for extended periods.
Responsibilities
- Exemplify Fairlawn’s core values: Be Kind, Be Flexible, Own It, and Always Improve.
- Establish leasing standards, measure results, coach teams, and drive continuous improvement across the portfolio.
- Analyze leasing performance, including lead response time, conversion metrics, leasing velocity, occupancy trends, and closing ratios.
- Prepare and present portfolio leasing performance reports and actionable recommendations to senior leadership.
- Partner with Property Management leadership to identify performance gaps, diagnose root causes, and develop action plans for underperforming communities.
- Develop, implement, and refine leasing operating standards, sales processes, and the prospect experience.
- Serve as the subject matter expert for leasing strategy, sales execution, prospect management, and leasing best practices.
- Partner with the Training Specialist to develop onboarding, ongoing training, and targeted coaching initiatives.
- Coach and support Property Managers, Regional Operations Managers, and onsite leasing teams through feedback, performance coaching, and professional development.
- Audit leasing execution in AppFolio and other operational systems to ensure timely follow-up, accurate documentation, process consistency, and a strong prospect experience.
- Own the configuration, utilization, optimization, and performance of Fairlawn’s AI Leasing Assistant and other leasing technologies.
- Collaborate with Marketing to improve the transition from lead generation to lead conversion by evaluating lead quality, engagement, funnel performance, and marketing-to-leasing effectiveness.
- Partner with Property Management and Asset Management leadership on pricing, concessions, lease expiration management, occupancy planning, and other revenue optimization initiatives.
- Evaluate leasing strategy, emerging technologies, industry trends, and competitive practices, and recommend and implement improvements.
- Provide leasing leadership and operational support for acquisitions, new developments, lease-ups, major renovation projects, and other strategic initiatives.
- Build cross-functional relationships and foster collaboration, accountability, innovation, and continuous improvement.
- Provide support where needed, including pivoting and taking a hands-on approach.
Benefits
- Medical, dental, vision, and life insurance.
- Short-term disability, critical illness, and accident coverage.
- Flexible Spending Accounts and Health Savings Accounts.
- 401(k) retirement plan with match.
- Paid vacation, sick leave, and holiday pay.
- Company events.
- Wellness Days.
- Quarterly off-site meetings with the manager.
- Competitive pay and incentives.
- Opportunity to work for a growing organization and make a direct impact.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
