Corporate Accounts Receivable Specialist

American Packaging Corporation•Story City, IA

1d•Onsite

About The Position

The Accounts Receivable & Collections Specialist is responsible primarily for managing the aged report and securing outstanding payments. This role requires an assertive yet professional communicator who can mitigate financial risk, resolve billing discrepancies, and maintain strong customer relationships while protecting the company's cash flow.

Requirements

Bachelor's degree in accounting or related field from four-year college or university; or Associate degree in accounting or related field plus 2 years of experience; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Reliability: at work every day on time
Accuracy: uncompromised
Communication Skills: technical information, internal/external customers, all levels of employees
Conflict Resolution
Attention to Details
Independence
Manage multiple projects, priorities, and deadlines
Organizational skills
Professionalism/professional demeanor
Team: work as a member with all employees
Proficiency in MS Office products including Excel

Responsibilities

Review accounts receivable aging report weekly to identify unpaid, delinquent, or high-risk accounts
Initiate contact with customers regarding past due-due invoices via phone, email and customer portals
Reconcile complex customer accounts to ensure issues are being resolved
Process and maintain customer account requests, including new customer setups, updates to existing customer information, credit reference requests, and other account-related changes.
Send monthly aged receivables to National Account Managers
Cross-train to support Center of Excellence locations as needed, including assistance with customer invoicing and cash posting.
Support department projects and process-improvement initiatives as assigned.