About The Position

Medtronic is hiring a field-based Coronary Principal Clinical Specialist to provide technical, educational, and sales support that helps the district meet its Coronary sales and customer service objectives, with a heavy emphasis on CathWorks FFRangio. The role is remote from a Medtronic site, but the successful candidate must reside in the Tampa area and travel among regional accounts. Travel may reach 70% of the time, and the position requires extensive driving within the assigned territory. The specialist is a first-line customer contact for daily operations at assigned accounts. The role supports implementation of the sales strategy, assists with procedures and product troubleshooting, and educates physicians, hospital personnel, and office staff on product-related technical matters. The specialist also coordinates case-related documentation and communication, keeps representatives informed of issues requiring follow-up, and helps train new clinical specialists, sales representatives, and hospital staff. The position requires a valid driver's license and active vehicle insurance. Physical demands include lifting, extended periods of sitting, standing, and walking, wearing lead protection in the operating room, and exposure to infectious disease and radiation. Medtronic describes the role as remote and offers a competitive salary and flexible benefits package, along with eligibility for a Sales Incentive Plan.

Requirements

  • High school diploma and at least 11 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; or an associate degree and at least 9 years of work experience; or a bachelor's degree and at least 7 years of experience.
  • Must reside in the Tampa area.
  • Must have a valid driver's license and an active vehicle insurance policy; driving record will be reviewed.
  • Must be able to travel extensively and drive within the assigned territory.
  • For baccalaureate degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • Ability to meet the physical demands of the position, including frequent lifting of up to 40 pounds, extended periods of sitting, standing, or walking, wearing 7–9 pounds of lead for extended periods in the operating room, and exposure to infectious disease and radiation.
  • Ability to communicate continuously verbally and in writing, use hands to handle objects or controls, use a mobile phone and computer, and perform frequent bending, stooping, squatting, and balancing.
  • Vision abilities including close and distance vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Relevant industry, healthcare, marketing, or medical education experience, particularly focused on awareness and education or medical project management.
  • Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
  • Strong project management skills and experience coordinating and executing marketing programs.
  • Excellent interpersonal, written, and verbal communication skills.
  • Excellent work ethic.
  • Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
  • Excellent customer service and problem-resolution skills.
  • Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

  • Provide technical, educational, and sales support to help the district meet Coronary sales and customer service objectives, with emphasis on CathWorks FFRangio.
  • Support regional sales strategy and assist with implementation of business-unit sales strategies in coordination with sales representatives and managers.
  • Represent Medtronic during procedures and implants, providing troubleshooting and technical assistance.
  • Receive technical inquiries by telephone and research solutions to product-selection, technical, and other product-related questions.
  • Educate and train physicians, hospital personnel, and office staff through individual sessions, in-service programs, seminars, and outside symposiums.
  • Assist district managers, Clinical Specialist Managers, and the in-house training department in training new Clinical Specialists and sales representatives.
  • Provide hospital staff with training and resources so they can train their own personnel.
  • Complete required documentation and customer-service calls during and following cases.
  • Update sales representatives about cases and promptly notify them of issues requiring follow-up.
  • Represent Medtronic effectively to physicians and support staff regarding products, service, and support.
  • Maintain current knowledge of CRDN, Medtronic programs, products, and services, as well as competitive products.
  • Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
  • Perform other related duties as assigned.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Global well-being program (Simple Steps).
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
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