About The Position

Medtronic is seeking a Coronary Principal Clinical Specialist to provide technical, educational, and sales support to help the district meet its Coronary sales and customer-service objectives, with a heavy emphasis on supporting CathWorks FFRangio. This field-based regional role is the customer’s first point of contact for daily operations at assigned accounts. The position is remote rather than based at a physical Medtronic site, but the employee must reside in the Tampa area and travel to multiple accounts throughout the region. Travel may be up to 70% of the time, and the role also requires extensive driving within the assigned territory. A valid driver’s license and active vehicle insurance are required. The specialist supports the regional sales strategy and works with sales representatives and managers across business units to achieve business plans. The Clinical Specialist Manager and National Sales Director may assign primary sales responsibility to this role when no other sales representative is assigned to a business unit. The specialist represents Medtronic during procedures and implants, troubleshoots technical issues, answers technical inquiries, educates physicians and hospital personnel, and supports training for new clinical specialists and sales representatives. The role also involves case documentation and follow-up, customer communication, maintaining knowledge of Medtronic and competitive products, and coordinating with district personnel and customers. The position requires frequent travel and driving, extended periods in the operating room, and the ability to wear lead protection for extended periods. The stated salary range is $120,000–$120,000, with eligibility for a Sales Incentive Plan. Medtronic describes a range of benefits and resources for eligible regular employees, including insurance coverage, retirement plans, paid time off, paid holidays, tuition assistance, and well-being resources.

Requirements

  • High school diploma and at least 11 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; or an associate degree and at least 9 years of work experience; or a bachelor’s degree and at least 7 years of experience.
  • Valid driver’s license and active vehicle insurance policy; driving record will be reviewed as part of the application.
  • Ability to travel extensively, including travel of up to 70% within the region, and drive within the assigned territory.
  • Ability to communicate verbally and in writing continuously.
  • Ability to lift up to 40 pounds frequently with both hands, including lifting from floor to chair or table and between surfaces at approximately the same level.
  • Ability to sit, stand, and/or walk for eight or more hours per day.
  • Ability to wear 7–9 pounds of lead protection for extended periods while in the operating room.
  • Ability to use hands frequently to finger, handle, or feel objects, tools, or controls, and to use a mobile phone, PC, keyboard, and mouse effectively.
  • Ability to bend, stoop, squat, and balance frequently.
  • Vision abilities including close and distance vision, depth perception, and ability to adjust focus for travel and computer use.
  • For baccalaureate degrees earned outside the United States, a degree meeting the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

  • Relevant industry, healthcare, marketing, or medical education experience, particularly involving awareness and education or medical project management.
  • Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
  • Strong project-management skills and experience coordinating and executing marketing programs.
  • Excellent interpersonal, written, and verbal communication skills.
  • Excellent work ethic.
  • Thorough working knowledge of medical terminology, medical procedures, and the medical-device industry.
  • Excellent customer-service and problem-resolution skills.
  • Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

  • Provide technical, educational, and sales support to help the district meet Coronary sales and customer-service objectives, with emphasis on CathWorks FFRangio.
  • Support the regional sales strategy established by the National Sales Director and work with sales representatives and managers across business units to achieve business plans.
  • Assume primary sales responsibility for a business unit when assigned by the Clinical Specialist Manager and National Sales Director and when no other sales representative is assigned.
  • Represent Medtronic during procedures and implants, providing troubleshooting and other technical assistance.
  • Respond to technical inquiries by telephone and research solutions to product-selection issues and technical questions about Medtronic products, as appropriate.
  • Educate and train physicians, hospital personnel, and office staff on product-related technical matters and pacing through individual sessions, in-service programs, seminars, and outside symposiums.
  • Assist the district manager, Clinical Specialist Manager, and in-house training department in educating and training new Clinical Specialists and sales representatives.
  • Provide hospital staff with training and resources so they can train their own personnel.
  • Complete required documentation and customer-service phone calls during and after cases; update sales representatives about cases and promptly notify them of issues requiring follow-up.
  • Represent Medtronic effectively to physicians and support staff regarding products, service, and support.
  • Maintain current knowledge of CRDN, Medtronic programs, products and services, and competing products.
  • Maintain effective communication with district personnel, customers, and other Medtronic employees.
  • Perform other related duties as assigned.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan opportunity for significant incentive compensation based on achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Simple Steps global well-being program.
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earnings minimums.
  • Capital Accumulation Plan for Vice Presidents and above or subject to IRS earnings minimums.
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