Coronary Principal Clinical Specialist - Columbus, OH

Medtronic•Columbus, OH

21h•Remote

About The Position

Medtronic is seeking a Coronary Principal Clinical Specialist to provide technical, educational, and sales support for the district’s Coronary business and help meet sales and customer service objectives, with a heavy emphasis on supporting CathWorks FFRangio. The specialist is the first-line customer contact for daily Coronary operations at assigned accounts and supports implementation of the regional sales strategy in collaboration with sales representatives and managers. The role may include primary sales responsibility for a business unit when no other sales representative is assigned. This is a remote, field-based regional position. The employee must reside in the Columbus, Ohio area, travel up to 70% within assigned regions, and drive extensively among accounts. A valid driver’s license and active vehicle insurance are required. The role includes supporting procedures, troubleshooting products, educating and training healthcare professionals, coordinating case-related communications and documentation, and maintaining current knowledge of Coronary products, programs, services, and competitors. The position requires a high school diploma with at least 11 years of relevant work experience, an associate degree with at least 9 years of experience, or a bachelor’s degree with at least 7 years of experience. The listed U.S. base salary is $120,000, and the position is also eligible for a Sales Incentive Plan. Benefits are described for regular employees, with some benefits available to employees working 20 or more hours per week.

Requirements

High school diploma and a minimum of 11 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate degree and a minimum of 9 years of work experience; or a bachelor’s degree and a minimum of 7 years of experience.
Must reside within the Columbus, Ohio area.
Must be able to travel up to 70% within regions and drive extensively within the assigned territory.
Valid driver’s license and active vehicle insurance policy; driving record will be reviewed.
Ability to communicate verbally and in writing continuously.
Ability to lift up to 40 pounds frequently with both hands.
Ability to sit, stand, and/or walk for more than eight hours per day.
Ability to wear 7–9 pounds of lead for extended periods while in the operating room.
Ability to use hands frequently to finger, handle, or feel objects, tools, or controls.
Ability to use a mobile phone, PC, keyboard, and mouse effectively.
Ability to bend, stoop, squat, and balance frequently.
Vision abilities including close vision, distance vision, depth perception, and adjustment of focus.
Ability to travel extensively with ease.
For a bachelor’s degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Relevant industry, healthcare, marketing, or medical education experience focused on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service and problem-resolution skills.
Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

Provide technical, educational, and sales support to help the district meet Coronary sales and customer service objectives, with a heavy emphasis on CathWorks FFRangio.
Support the regional Coronary sales strategy and work with sales representatives and managers across business units to achieve business plans.
Assume primary sales responsibility for a business unit when no other sales representative is assigned, as determined by the Clinical Specialist Manager and National Sales Director.
Represent Medtronic during procedures and implants, providing troubleshooting and other technical assistance.
Respond to technical inquiries by telephone and research solutions to product selection issues and technical questions about Coronary products.
Educate and train physicians, hospital personnel, and office staff on technical matters relating to products and pacing through individual training, in-service programs, seminars, and outside symposiums.
Assist the DM, CSM, and in-house training department in educating and training new Clinical Specialists and sales representatives.
Provide training and resources that enable hospital staff to train their own personnel.
Complete necessary documentation and customer-service phone calls during and following cases.
Update sales representatives concerning cases and immediately notify them of issues or problems requiring follow-up.
Represent Medtronic effectively to physicians and support staff regarding Medtronic products, service, and support.
Maintain current knowledge of Coronary and Medtronic programs, products, and services, as well as competitive products.
Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
Perform other related duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.