Copy Center Manager

City of New York•New York, NY

About The Position

The Office of the District Attorney, Bronx County (BXDA) seeks an experienced and enthusiastic Copy Center Manager to oversee daily Copy Center operations, including copying, printing, binding, scanning, and related requests. The role supports office operations by ensuring requests are completed in a timely manner. The manager supervises and schedules staff, manages production priorities and projects, oversees equipment and supplies, coordinates delivery, and maintains confidentiality when handling sensitive documents. The position may involve working with sensitive or graphic photographs and materials.

Nice To Haves

  • Experience managing or supervising a copy center, print shop, mailroom, production operation, or similar work environment.
  • Experience operating high-volume printing and copying equipment.
  • Strong organizational and time-management skills.
  • Ability to prioritize multiple projects and meet deadlines.
  • Ability to supervise, train, and work effectively with staff.
  • Strong customer service and communication skills.
  • Ability to maintain accurate records and monitor inventory.
  • Knowledge of document production, finishing, binding, scanning, and related processes.
  • Ability to work independently and make sound operational decisions.
  • Proficiency with Microsoft Office and basic computer applications.
  • Must be comfortable working with sensitive or graphic photographs and materials as part of the job.

Responsibilities

  • Manage day-to-day Copy Center operations and ensure timely completion of work requests.
  • Supervise, train, schedule, and assign work to Copy Center staff.
  • Prioritize projects based on deadlines, workload, and organizational needs.
  • Operate and oversee high-volume copiers, printers, scanners, binding and cutting equipment, plotters, and other production equipment.
  • Monitor equipment performance and coordinate service and repairs with vendors and service providers.
  • Maintain inventory of paper, toner, binding supplies, and other materials; track usage and assist with ordering.
  • Review incoming work requests for completeness and determine appropriate production methods.
  • Ensure documents meet requested specifications, including quantity, paper type, color, finishing, binding, and delivery requirements.
  • Coordinate large or time-sensitive printing projects and establish production schedules.
  • Maintain records of work completed, supply usage, equipment issues, and other operational activities.
  • Ensure proper handling and confidentiality of sensitive and confidential documents.
  • Coordinate delivery and distribution of completed projects throughout the organization.
  • Identify opportunities to improve workflow, reduce delays, and increase efficiency.
  • Communicate with supervisors, employees, vendors, and other departments about Copy Center services and project requirements.
  • Ensure staff follow procedures for equipment operation, workplace safety, and document handling.
  • Troubleshoot routine equipment and production issues and escalate problems when necessary.
  • Assist with budgeting, purchasing, vendor coordination, and planning for Copy Center equipment and supplies.
  • Perform other related duties as assigned.

Benefits

  • Health insurance for the employee, spouse or domestic partner, and unemancipated children under age 26.
  • Union benefits including dental and vision coverage.
  • Paid annual leave and sick leave.
  • Paid holidays.
  • Pension.
  • Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.
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