Coordonnateur/trice à la formation - Training Coordinator

V2X•Longueuil, QC

About The Position

V2X is seeking a Training Coordinator to support Pratt & Whitney Canada's programs. This role is responsible for planning, coordinating, and executing logistics operations for training activities supported by V2X. The ideal candidate will quickly and easily build rapport with team members and clients, demonstrate flexibility to adapt to evolving business needs, and possess excellent professional communication skills. Additionally, the successful candidate will have a keen eye for detail and possess organizational and time management, event, and project management skills. They may also need to be flexible to assist clients with different shift schedules or time zones.

Requirements

1 or 2 years’ experience in a similar position.
Must possess excellent written and verbal business communication skills in French and English.
Ability to follow defined processes, and work independently and as a team with minimal oversight.
Ability to work with multiple projects simultaneously while taking care of all the necessary details.
Ability to prioritize and self-manage work assignments in order to meet project deadlines, and cost expectations.
Capacity to be highly time efficient in managing such projects to meet the customer deadlines and expectations.
Ability to work in a fast-changing work environment.
Must be proficient with all MS Office Suite applications and other standard office applications (Minimally Intermediate in Outlook, Word, and PowerPoint, and advanced in Excel).
Must possess excellent customer service and interpersonal skills with the ability to adapt to different types of audience.
Experience running reports to provide status updates to customers (set correct parameters, analyze the data for accuracy/issues, summarize data, and format the report output for easy review).

Nice To Haves

Previous experience planning events (ideally training events) for internal or external customers.
Experience with business Learning Management Systems
Ability to identify areas for continuous improvement in the work environment and processes.

Responsibilities

Provide logistical support for training events on Canada sites.
Support and moderate classes delivered virtually.
Communicate with students, instructors, suppliers, or event sponsors via email, phone, virtual and face-to-face meetings.
Extensive use of Learning Management System (LMS) to schedule courses/classes, manage and update various types of enrollment processes and completions, and generate reports.
Track and manage class/program information, requirements, and completion of tasks associated with event support.
Promptly mitigate known and unexpected issues that could impact the timely and successful execution of a training event/program.
Create training documentation updates (i.e., embedding survey questions into Training PowerPoint slides, creating step-by-step instructions for virtual class participants).
Work closely with the clients’ teams to find solutions to specific training requests or needs and achieve optimal participation.
Research potential speakers and trainers to answer specific requests or needs.
Negotiate training course fees with the trainers or their affiliated agencies.
When needed, arrange and schedule training rooms, instructors, catering, and required equipment when applicable.
Other Job duties may be assigned.