Coordonnateur(trice) des ventes et de projets bilingue / Bilingual Sales and Project Coordinator

Allegion • Longueuil, QC

2d • Hybrid

About The Position

The Bilingual Sales & Project Coordinator position is responsible for coordinating all aspects of sales for our glazing products (Vision Control® and ViuLite®), from preparing the quote to post-delivery follow-ups, in a multi-project context. The person will play a key role with customers and will act as a link between external contributors and co-workers. Reporting to the Team Leader, Sales and Project Coordination, he/she will work in conjunction with the internal and external sales teams.

Requirements

• Fluency in English and French, Excellent oral and written communication skills
• College-level technical training (for example, industrial design, architectural technician or other related training)
• At least 3 years of experience in a similar position.
• Experience in the construction or manufacturing sector.
• Proficiency in office automation tools and Microsoft 365 software (Excel, Word, Dynamics, Teams, Sharepoint, One Drive)
• Demonstrate dynamism, team spirit, and rigor
• Ability to work under pressure and have excellent memory.
• Reading plans (2D).
• Numeracy skills.
• Ability to work with both the metric and imperial systems.
• Strong analytical and problem-solving skills
• Excellent organizational and project management skills, with great attention to detail.
• Ability to manage personal workload and prioritize multiple tasks simultaneously
• Be autonomous and committed to continuous process improvement.

Responsibilities

• Prepare price calculations (in Excel and Overtur) and quotations (in CRM and Word) and keep databases up to date: Be informed about the project, location, architect, type of application, etc. Calculate prices for special applications and various types of glass: request prices from suppliers. Take into account exchange rates according to sales currency. Draft up quotations/contracts. Send quotations with details and brochures to customers. Follow up on quotations with customers and external representatives.
• Process orders in ERP system: Manage entire project journey in Genius from signing of order, to shop drawings, to release into production, and final delivery. Open sales orders (sales approval). Coordinate with Accounting and Finance departments. Expedite submittals and documentation for final approval to the customer (drawings, color samples and/or actual glazing samples, brochures, test reports, etc.) Gather necessary information (i.e. dimensions, depths, heights of frame & door openings) to produce shop drawings by technical department. Verify shop drawings to ensure compliance with original request.
• Respond to customer inquiries (customer service); Follow-up on projects; Resolve potential problems on a shipped order (related to delivery, product attributes, missing parts, installation, etc.); Send letters of warranty.

Benefits

• Competitive base salary
• Health, dental and other insurance coverage, helping you "be safe, be healthy"
• Tuition Reimbursement
• Employee Discounts
• Community involvement and opportunities to give back so you can "serve others, not yourself"

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree