Title Coordinator

Old Republic National Title Insurance•Chicago, IL

3d•Onsite

About The Position

The National Commercial Title Coordinator is responsible for coordinating commercial multi-site and multi-state refinance and sale transactions under the direct supervision of a Senior VP and Underwriting Counsel; for answering inquiries from customers and staff on pending transactions; and for maximum levels of customer satisfaction in the providing of title and closing services. This is an in-office position Monday-Friday at our downtown Chicago location.

Requirements

Basic computer skills including proficiency in Microsoft Office Suite (Outlook, Excel, Word), Resware & Atlas
Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
Ability to act independently with sound judgment and take initiative.
Written and verbal communications are clear, grammatically correct and business appropriate.
Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.
Excellent professional written, verbal, listening and communication skills.
Must be a personable, positive, and professional representative of the company.
Ability to foster, develop and maintain professional and collaborative working relationships.
Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors.
Lead by positive example.

Responsibilities

Order entry of all new orders and placement of orders with direct offices and agents across the country.
Coordinate receipt of title work from order entry through to policy issuance.
Manage delivery to customer.
Coordinates with all customers to confirm all required documentation is provided prior to closing.
Maintains a close communication with examiner, underwriters making sure all files are ready to close.
Liaison between customers and offices preparing title work.
Assist department with other administrative responsibilities.
Performs all other duties as assigned by supervisor.
Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by prescribed deadlines.
At a minimum, the ability to work your scheduled work hours, Monday through Friday.
Ability to work overtime as requested by management.
Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
Ability to accept supervision and direction, as well as constructive feedback.
Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets