Title Coordinator

Iyuno•Burbank, CA

2d•Onsite

About The Position

Iyuno is a global entertainment technology and localization company serving the world's leading entertainment studios in dubbing, subtitling and media services with 48 offices across 33 countries. We provide end-to-end global media services that enhance global storytelling through expert fluency, a seamless and secure experience and connected network. A technology trailblazer with grounded core values centered around quality and simplicity in an ever-changing industry. Using its sophisticated in-house technology for all product and service offerings. With over 35 million subtitled and 10 million dubbed minutes of content in 100+ languages, Iyuno is focused on connecting people, and connecting content to the world.

Requirements

Proven experience of working in a collaborative matrix role.
Strong understanding of localization operations processes.
Excellent client management and communication skills.
Strong organizational and multitasking abilities with an ability to handle multiple projects and deadlines simultaneously.
Detail orientation
Proficiency in localisation software and tools.
Focus on execution and quality
Problem-solving and decision-making skills
Excellent communicator and influencer, able to question and summarize effectively

Responsibilities

Project Coordination and system entry
Oversee the delivery of orders & projects on Iyuno’s systems
Collect client requirements from the Client Service Delivery Manager, understand and record the detail of every project for the Account management team and Operations team to have confidence in the system records.
Raise PO’s and ICO’s
Maintain detailed system records of client interactions, orders, and project progress
Provide Client Service Delivery managers with regular updates on project status, timelines, and any changes or issues that may arise.
Assist in developing detailed project plans that outline timelines, resources, and deliverables.
Prepare and deliver regular status reports to clients and internal stakeholders
Resolve unbilled projects
Ensure timely and accurate invoicing for clients, monitoring accounts receivable to ensure prompt payment.
Identify areas for improvement or systemization in the service delivery process and systems.
Implement improvements which enhance efficiency and quality.