About The Position
Are you ready to take your career to the next level? Do you have the strong interpersonal skills necessary to uphold the superior vendor support reputation of ServiceLink, the best in the mortgage industry? If you are motivated and passionate about beginning a career in our industry, you will enjoy being a valued member of the Title & Closing team. This position carries the primary responsibility of maintaining a compliant vendor database while working closely with vendors to resolve concerns and discrepancies. If you proudly consider yourself a detail oriented, efficient and organized worker, consider joining ServiceLink, a company committed to providing the training which will support our employees in reaching their full potential of advancement. In this role, you will review Work In Progress reports to ensure completion, address inquiries from clients, borrowers, agents and internal staff, and develop relationships with our vendors and co-workers.
Requirements
- Strong attention to detail to maintain quality standards
- Ability to multitask in a fast paced environment
- Ability to meet tight deadlines for clients
- Excellent verbal and written communication skills
- Practical work experience within real estate industry
- Proven customer service skills
- Proficiency with personal computers
Nice To Haves
- High School diploma or equivalent
Responsibilities
- Review Work In Progress reports to ensure completion
- Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner
- Process orders in accordance with ServiceLink and client requirements
- Product knowledge inclusive of, but not limited to: Full Title Search, Institutional Lender Search, Institutional Lender Search with easements and restrictions, Property Report Search, Deed Copy Search, Updates, Mortgage Recordings with or without a bring down
- Review vendor performance reports
- Maintain open communication with team members and team leader
- Develop relationships with our vendors and our co-workers
- All other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
