Title Operations Coordinator

Orchard•Austin, TX

16h•Onsite

About The Position

Orchard is looking for an entry-level Title Operations Coordinator to ensure consistent and timely closings processed by Orchard Title. You will be responsible for collaborating with the escrow team to support executing tactical components of escrow transactions according to standardized procedures, including opening title orders, notarizing closing packages, ordering title documents, auditing closing packages, cutting checks and fielding communications both internally and externally. You will also support various operational initiatives for the Title Team, including managing key aspects of Orchard’s mobile notary platform to ensure seamless and timely closings as well as assisting with marketing-related projects. The ideal candidate is highly attentive to detail, an excellent multi-tasker, great problem solver, strong communicator and able to thrive in a fast-paced environment to ensure a seamless closing experience for buyers, sellers, and their agents. This is an ideal for someone who is interested in pursuing a career in title, mortgage, or real estate. This is an in office, full-time role that will report into the Lead, Mariah Mireles and be based out of our growing Austin, TX office.

Requirements

Interest in building a career in title/real estate operations
Excellent communications skills and strong ability to collaborate cross-functionally with multiple teams
Strong strategic thinking skills and able to follow multiple standardized operating procedures
Ability to stay organized and think on your feet in a fast moving environment
Comfort with learning new technology systems/databases to access information
Great time management and prioritization skills
Sense of urgency

Responsibilities

Audit closing packages and prepare lender packages
Print, sign and notarize closing documents
Drive time-sensitive, detail-oriented tasks from file open through post-closing
Receive and process a high volume of contracts and closing documents during the life cycle of a transaction from order open to post-closing
Liaise with various internal teams as we resolve customer issues
Provide excellent customer service while answering incoming calls, directing them to the appropriate teams, and utilize resources to problem solve to find solutions
Manage multiple inboxes ensuring timely responses and efficient handling of correspondence
Supporting Orchard’s mobile notary company to ensure seamless closings
Orchard Title marketing support
Be the person who tackles whatever-comes-up to help us deliver an amazing home selling/buying experience for our customers
Assist with funding tasks