Coordinator

TJX • Kildeer, IL

6d • Onsite

About The Position

The Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator promotes honesty, integrity, confidentiality, and a positive experience for internal and external customers.

The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor. The position trains and mentors Associates on merchandising and processing principles, ensures merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty to support the efficient flow of goods. The Coordinator ensures tasks are completed according to the store plan, monitors team productivity, provides coaching and feedback, and organizes back stock for replenishment.

The role upholds merchandising, signage, backroom organization, cleanliness, and recovery standards; supports recycling and applicable hazardous-waste programs; and communicates priorities and progress updates to management and Associates. The Coordinator partners with Management on training needs, promotes credit and loyalty programs, supports shrink-reduction goals, and promotes workplace safety. The role also ensures adherence to labor laws, policies, and procedures and may perform other duties as assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
• Promote honesty, integrity, confidentiality, and positive internal and external customer experiences.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and prioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates who meet service or hours requirements
• Medical, dental, and vision coverage for Associates who meet service or hours requirements
• Health savings account (HSA) for eligible Associates
• Health care flexible spending account (FSA) for eligible Associates
• Life insurance for eligible Associates
• Short- and long-term disability for eligible Associates
• Paid parental leave for eligible Associates
• Paid holidays, vacation, and sick leave for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed