Coordinator, Warranty

Venture Global LNG•Plaquemines Parish, LA, LA

2d•Onsite

About The Position

Venture Global LNG is seeking a Warranty Coordinator to support its Louisiana-based Operating Assets. This role reports to the Director, Operations Services and is responsible for developing and administering the organization’s warranty program for equipment specific to various Venture Global LNG Facilities. The candidate will manage all aspects of the warranty program, collaborating with internal teams (Projects, Engineering, Operations, Purchasing) and external OEMs. The position is based in Lake Charles, Louisiana, with potential to support other facilities as they become operational. Key interactions include Louisiana and Houston-based teams, corporate teams, vendors, and contractors. The ability to interface effectively with Arlington, VA, Houston, TX, and Site Teams is required. Candidates must possess adequate technical and commercial aptitudes to identify legitimate warranty claims and understand technical issues faced by the Operating Assets. The preferred candidate has flexibility to work at the Plaquemines Facility initially and potentially at the Calcasieu Pass 2 facility later.

Requirements

5+ years of Engineering, Warranty or Maintenance experience in an operating facility (Instrument, Electrical or Mechanical disciplines) or Operations/Commissioning experience of responsibility in a similar scale LNG facility.
Experience with the implementation and end to end execution of a Warranty Program.
Ability to understand technical drawings, plant operations and maintenance processes and activities, plant equipment failure and troubleshooting mechanisms, across the facility and disciplines.
Ability to work in Computerized Maintenance Management System (SAP) and pull data as needed.
Ability to work in large scale databases where engineering documents are stored.
Excellent organization and planning skills, with ability to gather and summarize technical data, root cause analysis reports, etc to identify path forward and utilize in claims.
Experience with claims procedures required in the Oil & Gas sector.
Knowledge of contract agreements and effective warranty claim processes required.
Knowledge of various methodologies for claims pricing and preparation.
Ability to effectively communicate with external stakeholders such as vendors, subcontractors, and internal stakeholders such as operations, engineering, maintenance teams.
Project Management Tools including Microsoft Office Suite; Word, Excel, Project, and PowerPoint, SAP and CMMS.

Responsibilities

Executes and oversees warranty claims, from initiation to closeout.
Applies knowledge of plant operations and maintenance to effectively conduct warranty related matters.
Supports all data collection that is required to build warranty claims.
Update the warranty folders with relevant supporting information.
Performs the warranty claims reporting. Creates and maintains database of all claims.
Updating warranty tracker with necessary information on claim efforts.
Updates dashboard reports and recommendations for progressing warranty claims along with KPIs.
Guides the Operations team in properly managing equipment repairs and maintenance in accordance with Contract clauses, limiting Company’s exposure to additional costs.
Reviews and analyzes contract records to advice technical and Commercial SMEs to determine legitimacy of claims.
Coordinates clarifications & closure with contractors & OEMs on warranty related queries.
Supports integration of Company systems to track, monitor and control costs of warranty claims.
Ensures accurate utilization of approved systems for document control and updates of warranty claims and repairs.
Supports continuous improvement initiatives.
Performs additional assignments as required, for Operations Services support.