Coordinator-Treatment (Temporary)

Loma Linda University Health•Loma Linda, CA

About The Position

The Coordinator-Treatment manages and coordinates patient care and scheduling. The role ensures schedules are efficient and productive and maintains follow-up systems for unscheduled treatment. The coordinator receives outgoing and incoming patients, completes financial arrangements, and schedules treatment in partnership with the dentist and dental assistant. The role also maintains contact with patients regarding scheduled appointments and performs other duties as needed. This is a temporary position through 04/30/2027.

Requirements

  • Minimum two years of office experience.
  • Ability to read, write legibly, and speak English with professional quality.
  • Ability to use a computer, printer, and necessary software, including Word, Excel, Outlook, and PowerPoint.
  • Ability to operate and troubleshoot basic office equipment required for the position.
  • Ability to communicate positively, effectively, and professionally with others, including by telephone.
  • Ability to work calmly and respond courteously under pressure; collaborate and accept direction.
  • Ability to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
  • Ability to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify workplace sounds; and see adequately to read computer screens and necessary written documents.

Nice To Haves

  • Associate's Degree preferred.
  • Minimum one year of dental office experience with insurance billing and/or patient management experience preferred.
  • Dental Assisting certificate preferred.

Responsibilities

  • Manage and coordinate patient care and patient scheduling.
  • Ensure the schedule is efficient and productive.
  • Maintain follow-up systems for unscheduled treatment.
  • Receive outgoing and incoming patients and complete their financial arrangements.
  • Schedule treatment in partnership with the dentist and dental assistant.
  • Maintain contact with patients regarding scheduled appointments.
  • Perform other duties as needed.
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