Coordinator Special Programs Health Services Iii, Dd

State of Maryland•Prince George's, MD

1d•Onsite

About The Position

This position with the Maryland Department of Health’s Developmental Disabilities Administration is responsible for reviewing and triaging investigations and reporting incidents of abuse, neglect, injuries of unknown origin, unexpected or unexplained deaths, police involvement, and restraints within an assigned region to help ensure individuals are kept free from harm. The position may also assist other regions with investigations as needed. Investigations include onsite reviews, documentation reviews, and interviews, culminating in written reports with conclusions and recommendations as indicated. The role requires a valid driver’s license and the ability to travel throughout the assigned region to conduct onsite investigations. The position works with QE staff, QE RN, Regional RN, Regional Clinical Coordinator, Regional Provider Relations, and Regional Professional Development Coordinator. Together, they ensure agency QE plans address concerns or trends identified during investigations and that technical assistance is provided to agencies where concerns are identified.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Two years of professional experience assisting in the coordination of health-related programs or referring people to governmental and private resources.
A valid driver's license and ability to travel throughout the assigned region to conduct onsite investigations.
Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.
Candidates may substitute qualifying U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in a health-related field on a year-for-year basis for the required experience and education.

Nice To Haves

Experience with interviewing and report writing.
Strong communication and analytical skills.
Experience conducting objective investigations, documenting findings, and presenting recommendations.
Experience managing multiple investigations simultaneously, exercising sound judgment, maintaining confidentiality, and collaborating effectively with interdisciplinary teams, provider agencies, and external stakeholders.
Proficiency in MS Office applications and electronic case management systems.

Responsibilities

Review and triage investigations within the assigned region.
Report incidents of abuse, neglect, injuries of unknown origin, unexpected and unexplained deaths, police involvement, and restraints.
Assist other regions with investigations as needed.
Conduct onsite reviews, documentation reviews, and interviews.
Prepare written investigation reports with conclusions and recommendations as indicated.
Work with QE staff, QE RN, Regional RN, Regional Clinical Coordinator, Regional Provider Relations, and Regional Professional Development Coordinator to ensure agency QE plans address concerns and trends identified during investigations.
Help ensure technical assistance is provided to agencies with concerns identified during the investigation process.
Travel throughout the assigned region to conduct onsite investigations.