Special Programs Coordinator

EDSI (Educational Data Systems, Inc.)•Katy, TX

About The Position

The Special Programs Coordinator supports special projects and initiatives across the Choices, SNAP, RESEA, and Call Center programs. The role receives guidance and direction from Area Managers and collaborates with funders, stakeholders, and customers to understand each project’s vision, objectives, and service needs. The Coordinator uses project management tools and data tracking to capture customer engagement, activities, and outcomes. The position works with local program leaders and funders on project planning and implementation; maintains partnerships with funders, employers, and other stakeholders; and collaborates with Area Managers on project strategy, deliverables, and budgets when applicable. It also provides support and strategies for outreach, screening, case management, job matching, and workshop facilitation, while monitoring progress, tracking services, and supporting continuous improvement. Travel is required up to 50%.

Requirements

Bachelor’s degree required.
Excellent written and verbal communication skills.
Ability to work independently with little or no supervision.
Use language that reflects a commitment to diversity and demonstrate cultural competence.
Ability to interact with a wide variety of individuals and maintain a positive, professional attitude.
Strong interpersonal and servant leadership skills required.
Clean driving record and valid driver’s license.
Excellent writing and proofreading skills.
Proficiency in Microsoft Office applications.

Nice To Haves

Prior experience in case management, facilitation, and project management is preferred.

Responsibilities

Establish a positive, high-performing culture by demonstrating EDSI’s core values.
Work with local program leaders and funders to plan and implement special projects and initiatives.
Liaise with funders, employers, and other partner stakeholders to define project requirements, scope, and objectives, and review ongoing outcomes.
Maintain positive partnerships with funders through meetings, proactive communication, discussion of best practices, and presentation of program innovations.
Collaborate with Area Managers on budgets when applicable, deliverables, and project or initiative strategy.
Schedule one-to-one meetings with leadership to ensure program goals are met or exceeded.
Communicate regional best practices that support the programs.
Support organization of regional planning workshops.
Provide support and strategies for outreach, screening, case management, job matching, and workshop facilitation within each project’s scope of work.
Serve as a backup and provide support to EDSI staff assigned to each project.
Monitor project progress and proactively address changes to project plans.
Track data for every service provided and use the state system of record.
Take a fluid approach to work and participate in continuous improvement and training.
Travel as required, up to 50%.
Assist Area Managers with special projects arising from funder requests.
Pursue other opportunities as available.