Coordinator Sales

Terex Corporation • Grove City, OH

3d

About The Position

The Sales Coordinator is the dealers’ main contact for assigned customer orders. The role works with outside customers, dealers, sales, production, materials, quality, and engineering to define products clearly and accurately for manufacturing. Responsibilities include processing customer orders and special requests, supporting dealer sales teams in finalizing orders for production, resolving operational questions, and preparing special-option requests and pricing. The position also trains and supports dealer sales team members and Level I Sales Coordinators on systems, processes, and procedures.

The role requires the ability to translate complex tasks and individual customer requirements into terms used in ambulance manufacturing. It involves communicating across manufacturing operations, providing customer service and problem-solving support, and working with product details across vehicle bodies, interiors, exteriors, and electrical systems.

The work environment is described as 80% indoor office and 20% production floor, which may vary by location. Safety glasses (or prescription safety glasses with side shields), earplugs, and steel-toed shoes are required on the plant floor.

Requirements

• Ability to think through complex tasks and interpret them in ambulance-manufacturing terms in relation to products and individual customer requirements.
• Ability to work independently with minimal supervision.
• Ability to communicate with all levels of the manufacturing operations team, including presenting information to individuals and small groups.
• Excellent oral and written communication skills.
• Advanced internal and external customer service, problem-solving, time-management, and project-management skills.
• Familiarity with all aspects of specialty-vehicle manufacturing, including body, interior, exterior, and electrical systems, and how they relate to and affect one another.
• Proficiency with Microsoft Office Excel and Word, and Outlook.
• At least four years of specialty-vehicle manufacturing or related experience.
• Ability to meet the role’s physical demands, including standing or walking regularly, using hands, reaching, occasional stooping, kneeling or crouching, occasional extended sitting, and occasionally lifting or moving up to 40 pounds with assistance as needed.
• Ability to spend several hours daily working with a computer screen.
• Use required plant-floor personal protective equipment: safety glasses or prescription safety glasses with side shields, earplugs, and steel-toed shoes.

Nice To Haves

• Prior Quotewriter experience.
• Two years of ambulance-manufacturing experience.

Responsibilities

• Process special requests and assist with sourcing special items.
• Process customer orders and assist dealer sales teams in finalizing orders for production.
• Answer product-line questions from the outside sales team.
• Communicate with dealer sales departments to resolve operational issues, including change orders and customer inquiries.
• Train and support dealer sales team members and Level I Sales Coordinators on systems, processes, and procedures.
• Complete special requests for options and pricing independently.
• Coordinate with outside customers, dealers, sales, production, materials, quality, and engineering to clearly and accurately define products being built.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed