Coordinator Sales

Terex Corporation • Grove City, OH

7d

About The Position

The Sales Coordinator serves as the main contact for dealers regarding assigned customer orders. The position works with outside customers, dealers, sales, production, materials, quality, and engineering to ensure products are clearly and accurately defined for manufacturing. Responsibilities include processing customer orders and special requests, helping dealers finalize orders for production, answering product-line questions, resolving order and operations issues, and supporting dealer sales teams with systems and processes.

Requirements

• Ability to think through complex tasks and translate them into ambulance manufacturing language in relation to products and individual customer requirements.
• Ability to work independently with minimal supervision.
• Ability to communicate with all levels of the manufacturing operations team, including presenting information to individuals and small groups.
• Excellent oral and written communication skills.
• Advanced internal and external customer-service problem-solving, time-management, and project-management skills.
• Familiarity with specialty-vehicle manufacturing processes, including body, interior, exterior, and electrical systems and how they relate to and affect one another.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Minimum of four years of manufacturing specialty vehicles or related experience.

Nice To Haves

• Prior quote-writer experience.
• Two years of ambulance manufacturing experience.

Responsibilities

• Process special requests and assist with sourcing special items.
• Process customer orders and assist the dealer sales team in finalizing orders for production.
• Answer outside sales team questions about the product line.
• Communicate with dealer sales departments to resolve operational issues, including change orders and customer inquiries.
• Train and support dealer sales teams and Sales Coordinators Level I on systems, processes, and procedures.
• Complete special requests for options and pricing independently.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed