Coordinator, Sales

TKO•Raleigh, NC

12d

About The Position

The Sales Coordinator is a sales administration, department operations, and account support role within On Location’s Core Sales organization. The position supports sales leaders and account executives by managing systems, processes, client communications, and event deliverables that contribute to revenue generation and customer satisfaction. It coordinates across Sales, Finance, Legal, Operations, Fulfillment, Ticketing, Hospitality, and Customer Service, helping maintain accurate information, ensure timely follow-through, and support a consistent client experience across premium hospitality and other live-event products. The role also supports activation, fulfillment, processing, liaison work, and development for the On Location Access Program and its partners and account managers. It is suited to an organized, detail-oriented, responsive candidate who can manage multiple priorities in a fast-paced, event-driven environment. Duties may change at any time and the description is not intended to be a comprehensive listing of all responsibilities.

Requirements

Two or more years of experience in sales operations, account management, sales coordination, corporate partnerships, hospitality, sports, entertainment, or a related field.
Strong attention to detail, organization, and follow-through, with the ability to manage multiple priorities in a fast-paced environment.
Strong written, verbal, and interpersonal communication skills, with the ability to work effectively with clients, executives, and cross-functional teams.
Experience with Salesforce or another CRM.
Proficiency with Microsoft Office, especially Excel and Outlook.
Ability to learn and use ticketing, booking, fulfillment, project-management, e-signature, and other sales-support systems.
Ability to handle confidential client, financial, and contractual information with professionalism and sound judgment.

Nice To Haves

Bachelor’s degree in business, communications, sports management, hospitality, or a related field; equivalent experience may be considered.
Experience supporting premium hospitality, ticketing, corporate partnerships, sponsorship, or live events.

Responsibilities

Support activation, fulfillment, processing, liaison work, and development for the On Location Access Program, its partners, and their account managers.
Maintain Salesforce records, account data, activity tracking, pipeline inputs, and sales reporting information.
Coordinate bookings, orders, inventory updates, and related transactions in ticketing, hospitality, and other sales-support systems.
Support day-to-day premium sales account servicing, including invoicing, renewals, add-ons, package details, parking or hospitality needs, and client requests.
Track payments, wire activity, invoices, custom terms, and agreements; coordinate with Finance and Legal to resolve issues and advance transactions.
Support contract and documentation workflows using approved templates, signature processes, order forms, and client-facing materials.
Coordinate event fulfillment for the sales team by tracking deadlines, client requirements, guest information, deliverables, and handoffs with Operations and Fulfillment.
Serve as a primary internal point of contact for the Sales team and communicate updates, decisions, and action items across relevant business units.
Build productive working relationships with clients, prospects, vendors, and internal partners while providing responsive, professional service.
Monitor inbound inquiries and leads, route requests appropriately, and support timely follow-up, account activity, renewals, and upsell opportunities.
Prepare and maintain presentations, pitch materials, client follow-ups, account recaps, event communications, and “Know Before You Go” information.
Support sales leadership with product, inventory, and client-program updates, and help identify process improvements that increase efficiency and data quality.
Manage multiple projects, deadlines, and event-driven requests while maintaining accuracy, discretion, and a high standard of execution.