Coordinator Sales

Terex Corporation • Grove City, OH

1d

About The Position

Horton Emergency Vehicles, part of Terex Corporation, designs, manufactures, and delivers customized ambulances for first responders. The Sales Coordinator is the dealers’ primary contact for assigned customer orders and works with outside customers, dealers, sales, production, materials, quality, and engineering to define products clearly and accurately for manufacturing. The position processes customer orders and special requests, supports order finalization and pricing, addresses product and operational questions, and trains and supports dealer sales staff and Sales Coordinators Level I.

The role requires the ability to interpret complex tasks and customer requirements in terms relevant to ambulance manufacturing, familiarity with specialty-vehicle manufacturing processes, strong customer-service and communication skills, and the ability to work independently. The work is approximately 80% in an indoor office and 20% on the production floor, which may vary by location. Plant-floor personal protective equipment includes safety glasses, earplugs, and steel-toed shoes.

Requirements

• At least four years of experience in specialty-vehicle manufacturing or a related field.
• Ability to think through complex tasks and interpret them in ambulance-manufacturing terms, considering products and individual customer requirements.
• Ability to work independently with minimal supervision.
• Ability to communicate with all levels of the manufacturing operations team, including presenting information to individuals and small groups.
• Excellent oral and written communication skills.
• Strong internal and external customer-service problem-solving, time-management, and project-management skills.
• Familiarity with specialty-vehicle manufacturing processes, including body, interior, exterior, and electrical systems, and how they affect one another.
• Computer proficiency with Microsoft Office Excel, Word, and Outlook.

Nice To Haves

• Prior QuoteWriter experience.
• Two years of ambulance manufacturing experience.

Responsibilities

• Process special requests and assist with sourcing special items.
• Process customer orders.
• Assist the dealer sales team in finalizing orders for production.
• Answer questions from the outside sales team about the product line.
• Communicate with dealer sales departments to resolve operational issues, including change orders and customer inquiries.
• Train and support dealer sales teams and Sales Coordinators Level I on systems, processes, and procedures.
• Complete special requests for options and pricing independently.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed