Office Support

Crown Equipment•Joliet, IL

1d•Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking a Coordinator / Sales Support / Office Support professional. This role involves a variety of tasks to support sales operations, customer relations, and administrative functions. The position requires interaction with national account managers, customers, dealers, and branch personnel, as well as handling accounts payable/receivable tasks and equipment order processing. This is a full-time position with a competitive wage and benefits package.

Requirements

Less than 2 years related experience
High school diploma or equivalent
Basic computer skills with Windows, Word, and Excel.

Nice To Haves

College or associate degree, preferably in business.
Good communication skills, attention to detail, good organizational skills, and ability to work within team environment including corporate personnel retail Branch/Dealer network.

Responsibilities

Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse solution products.
Maintain complete files on all orders.
Process credits and re-invoice equipment when necessary.
Communicate with National Account Managers & customers regarding order status.
Work with Dealers & Branches to coordinate shipping & delivery of equipment.
Send split letters and obtain quotes for equipment modifications.
Act as liaison between National Account Manager and corporate personnel.
Approve and code vendor invoices for payment.
Handle vendor payment inquiries.
Communicate and process all required leasing documents.
Coordinate ship-ins with service team.
Train/mentor sales secretary.
Track warranty registration and complete warranty installation.
Generate required reports.

Benefits

Competitive Wages
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
Health Savings Accounts
Flexible Spending Accounts
401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan.
Company paid Life and Disability Benefits
Optional supplemental term life insurance offerings
Paid Parental Leave
9 Paid Holidays
Paid Vacation accrued at a rate based on length of service and position
24 Hours of Personal Leave per anniversary year
Birthday Pay for Non-Exempt employees
Tuition Reimbursement up to $5,250 per calendar year.