Coordinator - Sales / Client Retention

Signal Security • Boise, ID

11d

About The Position

The Sales Coordinator plans, coordinates, directs, and manages day-to-day sales and client retention activities for the franchise. The role assists the Director in maintaining a healthy, growing franchise and provides customer service to clients and prospects across multiple business portfolios. Responsibilities may change based on the additional needs and requirements of the business.

The position calls for visioning, strategic planning, financial acumen, team development, and project management. The coordinator is expected to understand company goals and performance measures, manage daily responsibilities and deadlines, communicate effectively with clients, team members, and management, and manage the proposal pipeline and incident follow-up to support client relationships.

Employment is contingent upon the results of a background check and drug screen. Signal is an equal opportunity employer and makes employment decisions without regard to protected characteristics.

Requirements

• High school diploma or GED.
• 2–5 years of sales experience preferred.
• Proven ability to achieve sales targets.
• Excellent organization, oral communication, and written communication skills.
• Self-motivated and comfortable working independently or in a team environment.
• Ability to multitask and manage priorities.
• Ability to adapt to established procedures and help identify and solve problems.
• Ability to get along with other employees, follow directions, work under stress, add value, and continuously improve.
• Commitment to service, organizational values, and professionalism through appropriate conduct and demeanor.
• Employment is contingent upon passing a background check and drug screen.

Nice To Haves

• 2–5 years of sales experience.

Responsibilities

• Generate new revenue by conducting sales visits and following the sales process to target profitable, recurring revenue.
• Grow revenue from existing clients through contract extensions, expanding services to affiliated properties, and annual rate increases.
• Maintain and develop a client and prospect database using the proprietary CRM, follow up with contacts, and actively manage the sales pipeline.
• Follow the 90-day plan to identify target verticals, determine market opportunities, and carry out sales activities that generate leads and revenue.
• Conduct market research, including competitor and current- and past-client analysis.
• Deliver presentations to small and large groups, including training sessions, webinars, and conference calls.
• Be accountable for KPIs: Net Revenue Growth, Revenue Per Owned Population, Same Customer Sales, Customer Retention, Daily Sales Outstanding, and A.R. Over 90 days.
• Communicate with clients, team members, and management; relay feedback and follow up as needed.
• Manage proposals and review and follow up on incidents to maintain client relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED