Client Retention Representative (Sales) - Houston, TX

Universal Energy Solutions • Houston, TX

3d • Onsite

About The Position

Universal Energy Solutions is hiring a full-time Client Retention Representative to serve customers throughout the Greater Houston area. The role focuses on maintaining existing customer relationships, reviewing electricity and natural gas supply plans, presenting competitive supplier options, and recommending solutions that fit customers’ needs. Representatives also develop new business and grow a portfolio of commercial accounts, with the opportunity to earn recurring income through renewals and long-term client relationships.

The workday begins at the office with team connection, preparation, and follow-up with existing accounts before traveling to an assigned territory. Representatives meet face-to-face with decision-makers and manage their productivity toward sales goals. The assigned territory is typically within a 30-mile radius of the office.

The company provides paid, hands-on training in the energy industry, products, client management, and portfolio growth, as well as ongoing coaching, mentorship, and professional development. Advancement opportunities include leadership and business management roles.

Compensation is performance-based and includes commissions on new accounts and residual commissions on managed existing accounts. Typical first-year on-target earnings are $65,000–$90,000, with top performers earning $125,000 or more. Additional compensation structures may be available for qualified applicants.

Requirements

• At least 2 years of related sales experience.
• Valid driver’s license.
• Reliable personal vehicle.
• Authorized to work in the United States.
• Strong communication and interpersonal skills.
• Comfort meeting with business owners face-to-face.

Nice To Haves

• Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
• Self-motivated, with strong communication and organizational skills.
• Prior knowledge and experience in the deregulated energy field.

Responsibilities

• Build lasting relationships with existing residential customers.
• Meet face-to-face with decision-makers.
• Review customers’ current electricity and natural gas supply plans.
• Help customers identify opportunities to reduce energy costs.
• Recommend energy supplier options based on each customer’s needs.
• Support customers with future renewals and ongoing energy needs.
• Develop new business opportunities between customer appointments.
• Build and grow a portfolio of commercial accounts.
• Travel throughout an assigned territory, typically within a 30-mile radius of the office.
• Follow up with existing customer accounts before traveling into the territory.
• Manage daily productivity to achieve performance goals.

Benefits

• Paid training.
• Commission paid weekly.
• Additional performance-based incentives and bonuses.
• Hands-on training from experienced mentors.
• Ongoing career coaching.
• Advancement opportunities into management positions.
• Health benefits after eligibility requirements are met.
• Team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed