Coordinator - Regional Training & Compliance

Frontier Careers • DFW Airport, TX

4d

About The Position

The Regional Training & Compliance Coordinator, Airport Customer Service (ACS), monitors and drives improved compliance with regulatory requirements, company policies and procedures, and required training, while enhancing the customer experience. The role supports station leadership in maintaining accurate training and compliance records, conducts station audits, communicates compliance concerns and opportunities, and reports audit results to applicable directors and managers. It also prepares post-audit analytical reports, identifies potential compliance risks and mitigation strategies, and supports new station openings and conversions. The position requires travel 75% of the time and involves office work and outside activities, including in inclement weather. It requires moderate physical activity, including occasionally handling objects up to 50 pounds and frequently handling objects up to 20 pounds. The incumbent works under general direction, normally receiving little instruction on day-to-day work. No positions are supervised.

Requirements

• Bachelor’s degree or equivalent experience.
• Previous airline experience.
• At least 2 years of corporate training, auditing, or equivalent analytical experience.
• Strong analytical and problem-solving skills.
• Experience with Navitaire, Net Tracer, DocuNet, Schoox, or similar platforms.
• Excellent attention to detail for reporting and analysis.
• Ability to work collaboratively with other departments, partners, and staff.
• Strong oral, written, and presentation communication skills.
• Excellent analytical and quantitative skills.
• Ability to determine assignment prioritization.
• Ability to efficiently summarize analytic approaches and present insights and actions to management.
• Extensive knowledge of Microsoft products.
• Competency and comprehensive knowledge of PCs, scanners, digital cameras, video cameras, and general office equipment.

Responsibilities

• Support and guide station leadership in maintaining accurate training and compliance records.
• Perform station audits for compliance with Federal Aviation Regulations (FARs), government regulations (DOT, NTSB), and company policies, procedures, and processes.
• Communicate regularly with station leadership about compliance concerns and opportunities.
• Provide training and guidance to employees while conducting audits.
• Share audit results with applicable directors and managers.
• Complete post-audit analytical reports.
• Identify potential compliance risks and develop mitigation strategies.
• Support new station openings and conversions.
• Support Airport Customer Service initiatives.

Benefits

• Medical, dental, and vision coverage, subject to role and eligibility.
• 401(k) retirement savings options.
• Paid holidays, vacation time, and sick time.
• Travel privileges on Frontier Airlines and participating partner airlines, subject to program rules and availability.
• Buddy passes, subject to eligibility and program rules.
• Travel-related discounts and employee discounts on select products, services, and vendors.
• Employee support programs and resources, including the HOPE League.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level