Coordinator of Quality Outcomes (CQO)

ViaQuest • Terre Haute, IN

8d • $51,000 - $52,036

About The Position

ViaQuest Community Solutions provides support and services to individuals with developmental disabilities in their homes through its Circle of Care. The Coordinator of Quality Outcomes (also identified as Program Director) oversees the system of supports and services provided to individuals served. This role manages personnel and coordinates service delivery, supervises Team Leaders, and ensures that service teams communicate and operate effectively. It also provides financial oversight of the program and ensures regulatory requirements are consistently met at all sites.

The Coordinator ensures Team Leaders have the tools needed to schedule and track relevant appointments, including medical, dental, counseling, and psychiatric appointments, and that associated documentation is completed, forwarded, and filed appropriately. The position is full time and includes an on-call rotation. The listed annual pay is $51,000–$52,036.

Requirements

• Demonstrate understanding and acceptance of people with various lifestyles and values.
• Have a bachelor's degree or a minimum of 8–10 years of relevant work experience.
• Have three years of increasing management and supervisory experience coordinating residential programs for people with developmental disabilities.
• Be at least 18 years of age.
• Have a verified good driving record, valid driver's license, current and unexpired auto insurance, and reliable transportation.
• Be willing and able to participate on a multi-disciplined self-directed team.
• Demonstrate empathy for the people supported.
• Be able to pass a criminal background check.

Responsibilities

• Manage the overall system of supports and services provided to individuals served.
• Manage personnel and coordinate service delivery.
• Ensure individuals' service teams operate and communicate effectively.
• Provide financial oversight of the program.
• Supervise Team Leaders.
• Ensure Team Leaders have tools to schedule and track medical, dental, counseling, psychiatric, and other relevant appointments.
• Ensure documentation is completed, forwarded, and filed appropriately.
• Ensure regulatory requirements are consistently achieved at all sites.

Benefits

• Paid training.
• Benefit package for full-time employees, including medical, vision, dental, disability, and life insurance and a 401(k).
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager