Program Outcomes Coordinator
About The Position
The Program & Outcomes Coordinator, in the Operations department and under the supervision of the Club Director, oversees the planning and delivery of a broad range of Club programs focused on belonging and opportunity through academic success, health and well-being, life skills and leadership, and workforce readiness. The role models the organization’s mission, vision, values, objectives, policies, programs, and procedures; plans and supervises age-appropriate activities; supports staff development; manages program scheduling, records, and reporting; and helps maintain a safe, positive environment for youth. The coordinator also supports daily food-program operations, manages membership records and data, and builds relationships with families, schools, volunteers, and community partners. Travel to Club facilities across Hillsborough, Pasco, Hernando, and Pinellas Counties may be required for training, professional development, or other business purposes.
Requirements
- High school diploma or equivalent.
- Ability to clear a Level II background screening and drug screening.
- Successfully complete organization-sponsored CPR training within 90 days of hire.
- Intermediate computer knowledge and skills.
- Obtain a Staff Credential in accordance with Childcare Licensing Board standards within one year of employment.
- Complete required DCF trainings within the allotted time.
- Ability to travel to multiple Club facilities throughout Hillsborough, Pasco, Hernando, and Pinellas Counties when required.
- Ability to meet the physical demands of the role, including regularly sitting, standing, walking, kneeling, stopping, and using a keyboard, and occasionally bending and lifting or moving up to 30 pounds.
Nice To Haves
- Four-year degree in a related field from an accredited college or university, or equivalent experience.
- At least three years of work experience in a Boys & Girls Club or similar organization.
- Experience with Excel, Microsoft Word, and Outlook.
- Additional training for continuing education and professional development may be required.
Responsibilities
- Model the organization’s mission, vision, ICARE values, objectives, policies, programs, and procedures, as well as nonprofit principles and practices.
- Plan and supervise age-appropriate Club programs and activities that support youth development outcomes and organizational goals.
- Participate in ongoing training and professional development.
- Ensure Club staff understand and effectively communicate programming standards.
- Assist the Club Director with supervising, coaching, and training Club staff.
- Create and execute a program schedule aligned with BGCGTB standards, ensuring programs are age-appropriate, engaging, and promote youth voice and leadership.
- Oversee program record keeping and reporting, including activities, events, daily participation numbers, achievements, and problems or issues.
- Assist the Club Director with oversight of the daily food program, including receiving, temperature documentation, meal distribution, and cleanup.
- Oversee special programs or events and participate in other Club activities as needed.
- Enter and update information in My ClubHub and manage member files, including gathering necessary documents and authorization forms.
- Ensure a clean, healthy, safe, and positive environment where youth feel safe and accepted.
- Ensure compliance with federal, state, and local regulations.
- Respond promptly and appropriately to incidents and model and reinforce positive behavior management practices.
- Build and maintain strong relationships with Club families, schools, volunteers, and community partners.
- Represent the Club in the community with professionalism and pride.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
