NTI Outcomes Support Coordinator

Goodwill North Central Texas•Fort Worth, TX

11d•Onsite

About The Position

Responsible for assessing prospect’s suitability for training programs, completing required documentation, securing funding, managing waiting lists for each program, and fully packing prospects to meet monthly program enrollment goals. Responsible for developing and maintaining employer database and employment referrals for graduating students; getting clients ready for employment; helping clients overcome barriers by working with students and graduates to obtain in-field career placement within 30 days of program completion; coordinating and conducting scheduled resume preparation, interviewing techniques, job search/research, and other career development sessions in the classroom; tracking and documenting employer and graduate activities throughout the hiring process; conducting routine follow-up with employers and graduates to assess the effectiveness of candidate matching; and obtaining new employer contacts in person or by telephone. Assist with preparation of and attend Orientation, Graduation, Program Advisory Committee Meetings and Special Events (i.e., Job Fairs and Student Appreciation days); and obtaining student and graduate success stories; maintain data in a timely manner – including enrollments, placement, and account maintenance in CaseWorthy; document all activities for clients and all referral channels within 24 hours of an event occurring; maintain an up-to-date partnership/jobs log and recruitment events; and create frequent statistical and narrative reports. Attend and/or complete necessary training as required by the Texas Workforce Commission. Other duties as assigned.

Requirements

Bachelor’s degree required
Excellent interpersonal skills
Ability to build rapport with others
One year of direct customer service experience
One year of group facilitation experience
Self-disciplined
Capable of working both independently and as a team
Experienced with computer applications such as MS Word and Excel
Familiarity with Internet and Microsoft Outlook (e-mail)
Good math, spelling, and grammar
Clear oral and written communication skills
Attention to detail
Strong experience in office procedures
Experience with normal office machines
Reliable transportation
Communication capabilities, via cell phone and/or Smartphone technology
Documentation to satisfy I-9 requirements
Ability to pass drug screen and background check
Meet staff qualifications

Responsibilities

Assessing prospect’s suitability for training programs
Completing required documentation
Securing funding
Managing waiting lists for each program
Meeting monthly program enrollment goals
Developing and maintaining employer database and employment referrals for graduating students
Getting clients ready for employment
Helping clients overcome barriers by working with students and graduates to obtain in-field career placement within 30 days of program completion
Coordinating and conducting scheduled resume preparation, interviewing techniques, job search/research, and other career development sessions in the classroom
Tracking and documenting employer and graduate activities throughout the hiring process
Conducting routine follow-up with employers and graduates to assess the effectiveness of candidate matching
Obtaining new employer contacts in person or by telephone
Assisting with preparation of and attending Orientation, Graduation, Program Advisory Committee Meetings and Special Events (i.e., Job Fairs and Student Appreciation days)
Obtaining student and graduate success stories
Maintaining data in a timely manner – including enrollments, placement, and account maintenance in CaseWorthy
Documenting all activities for clients and all referral channels within 24 hours of an event occurring
Maintaining an up-to-date partnership/jobs log and recruitment events
Creating frequent statistical and narrative reports
Attending and/or completing necessary training as required by the Texas Workforce Commission