Coordinator, North America and Executive Assistant

Universal Music•Hollywood, CA
•Onsite

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. We’re seeking a proactive and highly organized Coordinator to support as an Executive Assistant to the General Manager of North America. This person will be key in helping the GM stay focused, efficient, and informed. You’ll assist with administration, operations, project coordination, analysis, communication, and cross-team collaboration — keeping everything on track in a fast-paced music environment.

Requirements

  • 1 year of experience in a coordinator, assistant, or operations role (music industry or creative field preferred)
  • Impeccable email inbox management, organizational, and time-management skills
  • Excellent written and verbal communication
  • High attention to detail and ability to multitask.
  • Familiarity with digital music platforms and industry trends
  • Comfortable with productivity (Microsoft Office Suite, Google Workspace, Slack, Airtable, ChatGPT, Monday.com, etc.)
  • Passion for music and a team-player mentality

Nice To Haves

  • Experience with creative tools (Photoshop, Capcut or Adobe Pro)
  • Experience in music distribution, label services, or artist management
  • Event or project coordination experience
  • Understanding of DSP analytics or marketing tools

Responsibilities

  • Provide daily administrative and operational support to the General Manager.
  • Schedule and coordinate meetings, calls, and both internal and external communications.
  • Prepare regular business reviews, reports, presentations, artist and label overviews, performance analyses, and documentation.
  • Assist with project management to ensure deadlines and deliverables are met.
  • Track key initiatives and follow up with stakeholders on action items.
  • Help coordinate efforts between departments (A&R, Business Development, Marketing, Commercial, Operations, etc.).
  • Conduct basic industry research and assist with data gathering and analysis.
  • Act as a liaison between the GM and team members, partners, or clients.
  • Travel and Expense management.
  • Handle Ticket Requests.
  • Attend many shows.
  • Be the face of Virgin Music Group North America by greeting visitors, assisting with office activities, and attending many shows!

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent
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