Coordinator Merchandise Handler

Floor & Decor•Baytown, TX

About The Position

The Coordinator Merchandise Handler assists the Warehouse Operations Manager in overseeing warehouse order-picking and put-away operations, supporting on-time shipments and conducting daily pre-work meetings to communicate information to a team of 4 to 6 members. The role is responsible for inventory accuracy, coaching team members on quality performance, and supporting superior customer service. The position coordinates warehouse activities and product flow, monitors picking and put-away procedures, supports physical inventories, and helps ensure equipment, supplies, and work areas are maintained. It includes coaching, training, mentoring, evaluating, and communicating with team members on productivity, quality, safety, and improvement opportunities. The position is hourly and may include work exceeding eight hours in a day or 40 hours in a week. The employee frequently works in a warehouse environment around moving vehicles, where noise is typically moderate to noisy. Physical duties include lifting, carrying, pushing, pulling, or otherwise moving objects, as well as frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

  • Two to five years of recent work experience.
  • Excellent communication skills, including the ability to read, write, and speak English fluently.
  • Self-starter with excellent customer service skills.
  • Ability to perform basic mathematical equations, including addition, subtraction, multiplication, and division.
  • Detail-oriented and highly organized.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to move objects.
  • Frequently use hands and fingers to handle or feel; stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.
  • Follow established safety procedures and participate in applicable safety training.

Nice To Haves

  • OSHA and/or Class II, Class IV, or Class V Forklift Certification.

Responsibilities

  • Ensure inbound and outbound shipments are accurate and free of damage.
  • Handle specific customer orders to ensure accurate picking and shipment.
  • Assist with physical inventories.
  • Coordinate with other warehouse departments to ensure efficient product flow.
  • Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
  • Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
  • Lead and attend meetings about work quality and opportunities for improvement; provide ongoing teaching, coaching, and improvement learning.
  • Document attendance and participate in team member reviews; coach, train, and mentor Distribution Center team members on productivity, quality, and safety.
  • Handle and resolve conflict, process team member requests, proactively engage team members, and lead team-building activities.
  • Update the status of daily tasks, reports, team member assessments, issues or concerns, equipment status, and process adjustments.
  • Operate equipment safely and efficiently according to prescribed work methods.
  • Comply with OSHA and MSDS standards.
  • Ensure warehouse flow and planning.
  • Maintain facility equipment and materials and keep the work area clean, neat, and orderly.
  • Provide leadership and support training on Safety programs, processes, and procedures, and help ensure associates are properly trained for their positions.
  • Follow established safety procedures, participate in safety training, acquire required certifications, and promptly report safety concerns to location management or the Store Support Center Safety Department.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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