Coordinator, Medical Billing

University of Akron • Akron, OH

22d • Onsite

About The Position

The Coordinator, Medical Billing manages the operational and fiscal activities of the Audiology and Speech Center related to billing and collecting outstanding fees, including Medicare and Medicaid. The role handles payments, deposits, medical billing, and collections, and interacts with CMS and insurance companies to obtain pre-authorizations, copay information, and other relevant details for current and prospective patients.

The coordinator supports Center and clinic operations, oversees medical billing for speech-language pathology and audiology clients and patients, and helps the Center and clinics become providers for insurance plans. The position also manages practitioner credentialing applications and supervises student assistants and volunteers working at the front desk, including training, guidance, and periodic Workday approvals. Other duties include patient scheduling and obtaining back payments.

Requirements

• At least 18 months of education or training beyond high school.
• At least 2 years of customer service and medical billing experience.
• Familiarity with Microsoft Office.
• Strong communication and organizational skills.
• Direct and monitor the work of student and/or temporary workers.

Nice To Haves

• Certificate of Medical Billing Specialist.
• Knowledge of medical billing practices for the Centers for Medicare and Medicaid Services (CMS) and third-party payers.
• Knowledge of Workday and QuickBooks software.

Responsibilities

• Analyze and document business processes and problems, and develop solutions to improve the efficiency of the Audiology and Speech Center and clinics.
• Assist with Center operations, including payment of business expenses.
• Oversee and pursue provider enrollment for the Center and clinics with insurance plans, and manage practitioner credentialing applications.
• Manage medical billing activities for speech-language pathology and audiology clients and patients, including verifying insurance benefits, submitting claims to payers, and collecting reimbursement for services.
• Interact with clients and patients at intake, particularly when insurance changes, and answer questions about coverage and payments.
• Manage student assistants and volunteers working at the front desk, including training, ongoing guidance and support, and required Workday approvals for hours and other employment approvals.
• Assist with Center and clinic operations, including patient scheduling.
• Obtain back payments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree