Coordinator, Marketing In House
About The Position
The Coordinator, Marketing In House conducts in-person marketing with prospective and/or current owners at resorts and schedules guests to meet with a representative for a presentation. The role serves as a professional brand ambassador, works with resort staff to obtain guest arrival information, and greets, presents to, incentivizes, screens, and qualifies prospective customers. The coordinator books sales-tour reservations and collects required deposits while meeting company performance standards and following applicable policies, compliance standards, and regulatory requirements. The role also includes attending training and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site’s area.
Requirements
- High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of it.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Partner with resort staff to receive arrival sheets for guests checking in.
- Greet, present, and incentivize prospective customers to attend a sales-preview tour or presentation in accordance with company policies, compliance standards, and regulatory requirements.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Maintain minimum performance goals and production standards.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information and materials and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical, dental, and vision coverage.
- Flexible spending accounts.
- Life and accident coverage.
- Disability coverage.
- Depending on position, paid time off, parental leave, and holidays.
- Wish Day paid time to volunteer at an approved organization.
- 401(k) with employer match, subject to eligibility requirements.
- Legal and identity theft plan.
- Voluntary income protection benefits.
- Wellness program, subject to provider availability.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
