Coordinator, Market Supply Services
About The Position
The Coordinator, Market Supply Services manages logistics, documentation, and compliance activities for international shipments of finished goods and bulk spirits. The role ensures exports are shipped accurately, on time, and in compliance with relevant regulations by coordinating with internal teams, freight forwarders, carriers, customs brokers, and international customers. It supports the company’s global supply chain strategy through reliable service and execution of export processes. The position coordinates export shipments from booking and documentation through scheduling and tracking, arranges transportation by ocean, air, truck, or multimodal freight, and ensures export paperwork and requirements are met. It maintains shipment records in ERP or TMS systems, tracks performance indicators, and provides regular reporting to supply chain leadership. The role also supports improvements to export workflows, including standard operating procedures and workflow automation.
Requirements
- 2–5 years of experience in export logistics, preferably in beverage alcohol, CPG, or manufacturing.
- Strong understanding of export documentation, Incoterms, HTS classification, and TTB regulations for beverage alcohol.
- Experience working with freight forwarders and customs brokers.
- Proficiency with ERP and logistics systems.
- Strong Excel skills.
- Excellent communication and customer-facing skills.
- High attention to detail and strong documentation accuracy.
- Ability to manage multiple shipments and deadlines simultaneously.
- Strong problem-solving skills; proactive and organized.
Nice To Haves
- Bachelor’s degree in Supply Chain, Business, International Trade, or a related field.
- Knowledge of bulk alcohol movement regulations, such as DSP transfers.
Responsibilities
- Manage end-to-end export shipments of finished goods and bulk spirits, including bookings, documentation, scheduling, and track-and-trace.
- Coordinate with production, warehousing, quality, customer service, and freight partners to ensure shipments are ready on time.
- Arrange ocean, air, truck, or multimodal transportation to support timely and cost-effective delivery.
- Provide customers with export documents, including commercial invoices, packing lists, bills of lading, and certificates of origin.
- Ensure compliance with TTB, U.S. Customs & Border Protection, international trade regulations such as Incoterms and HTS codes, and country-specific import requirements.
- Serve as the primary contact for customers, freight forwarders, 3PLs, and brokers regarding export shipments.
- Provide timely freight-status updates, proactively resolve shipment issues, and respond to international customers’ documentation and shipping inquiries.
- Assist in developing standard operating procedures for export workflows and identify opportunities to streamline documentation and automate workflows.
- Maintain shipment and export records in ERP or TMS systems.
- Track key performance indicators, including on-time shipment performance and Case Fill Rate, and provide monthly or quarterly reports to supply chain leadership.
- Track or report data and handle administrative tasks as needed.
Benefits
- Flexible work policy, with most positions offering a hybrid option and flexibility to work remotely two days a week.
- Flexible working hours based on employees’ and teams’ schedules.
- Employee benefits and perks; details are available at PRUSABenefits.com.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
