Coordinator, IT

Titanium Transportation Group Inc. • Oakwood, GA

7d

About The Position

Titanium Transportation Group is seeking a highly organized and technically proficient IT Coordinator to support its IT team in a fast-paced, logistics-driven environment. The role focuses on helpdesk support, printer maintenance, and administration of the Titanium Helpdesk System, helping ensure effective communication, endpoint protection, and reliable technology infrastructure across company terminals, fleet, and facilities. Onsite and remote support is required across terminals, and travel will be required.

The coordinator supports hardware, software, mobile devices, printers, scanners, physical access controls, camera and NVR systems, and endpoint protection. The role also coordinates employee onboarding and offboarding, maintains IT asset and software licensing records, and documents procedures and user guidance.

Requirements

• Three years of IT support experience, preferably in transportation or logistics.
• Proficiency in Microsoft 365, especially Teams, Defender, and Intune.
• Strong knowledge of Windows OS and mobile device management.
• Experience with helpdesk systems and remote support tools.
• Familiarity with printer networking and hardware troubleshooting.
• Excellent communication and organizational skills.
• Post-secondary degree in Information Technology, Computer Science, Business Administration, or a related field.

Nice To Haves

• CompTIA A+ or Network+ certification.
• IT support experience in transportation or logistics.

Responsibilities

• Provide onsite and remote IT support across terminals; travel as required.
• Manage the ticketing system and resolve technical issues promptly.
• Support hardware, software, and mobile devices remotely and onsite.
• Assist with software and hardware installation and configuration.
• Manage physical access controls, camera systems, and NVR systems.
• Install and maintain networked printers and scanners.
• Troubleshoot printing issues and coordinate vendor repairs.
• Monitor supply levels and manage consumables inventory.
• Support and enforce protection across office and mobile endpoints.
• Set up workspaces, including desks, workstations, monitor or TV mounting, and cable management.
• Coordinate employee onboarding and offboarding, including accounts, devices, and access.
• Maintain IT asset inventory and software licensing records.
• Document and maintain procedures, troubleshooting guides, and user manuals.

Benefits

• Competitive salary.
• Career growth opportunity within an industry-leading logistics company.
• Group benefits, including a company-paid $25,000 life insurance policy at no cost to the employee.
• Basic Life and AD&D insurance.
• Voluntary Short/Long Term Disability insurance.
• Accident insurance.
• Critical Illness insurance.
• Hospital Indemnity insurance.
• Annual performance reviews and promotion-from-within opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree