Coordinator, Intake and Retention

HCC•Houston, TX

About The Position

Under the direction of the President and Dean of Student Services of the Health Science Center of Excellence, the Coordinator, Intake and Retention supports college administrators, program directors, faculty, staff, students, and external groups. The role coordinates admission processing for HCC Coleman College health science programs and special projects, including the Eagle (Early) Alert program. The position coordinates admissions and applicant communications, supports statistical reporting and quality control, and serves as a liaison across instructional and administrative departments. It also assists with maintaining Health Science Center of Excellence webpages, producing the Eagle Alert newsletter, coordinating training, maintaining records, and developing tools to track Eagle Alert activities. The role works in a general office environment and must perform job requirements with or without reasonable accommodations. Duties may require remaining stationary during a shift, moving items weighing up to 25 pounds, positioning to operate equipment, applying protocols promptly, accessing and using technology, and communicating with others. Work after hours, including weekends and holidays, may be required.

Requirements

Bachelor’s degree.
Three years of higher education work experience.
Valid Texas Driver License.
Knowledge of MS Office programs.
Knowledge of Health Science program processes and requirements.

Nice To Haves

Experience with health sciences admissions and student services.

Responsibilities

Coordinate admissions and ranking processes for students in HCC Coleman College health science programs.
Interact with students, staff, faculty, and community members to provide information, solve problems, and respond to requests concerning selective admissions and Eagle Early Alert.
Support management in developing comparative statistical data related to HCC Coleman admissions and the district-wide Eagle Alert program.
Maintain ongoing communication with applicants through written correspondence, campus appointments, and timely, consistent feedback.
Liaise with the Instructional Division, IT, OIR, and Communication departments to ensure accurate and relevant information is published.
Execute quality-control measures for Health Science admissions and Eagle Alert processing.
Work with program directors, prospective students, and district-wide advisors to communicate program information and admission requirements.
Assist with maintaining HCC Health Science COE webpages, designing and distributing the Eagle Alert newsletter, and coordinating Eagle Alert training across colleges.
Prepare reports, maintain admission records and Eagle Alert activity records, and report results.
Assist in developing the Eagle Alert Recognition Program and instruments to track Eagle Alert activities across HCC.
Contribute to a respectful workplace and build constructive, cooperative working relationships with tact, diplomacy, and sensitivity.
Perform other duties, tasks, and assignments as required.