Coordinator, Intake and Retention
About The Position
Under the direction of the President and Dean of Student Services of the Health Science Center of Excellence, the Coordinator, Intake and Retention provides support to college administrators, program directors, faculty, staff, students, and external groups. The position coordinates admission processing for HCC Coleman College health science programs and special projects, including Eagle (Early) Alert. The role coordinates admissions and ranking processes, communicates with applicants and other stakeholders, supports statistical reporting and quality control, and serves as a liaison across departments. It also assists with Health Science Center of Excellence webpages, Eagle Alert communications and training, records, reporting, and development of the Eagle Alert Recognition Program. The position works in a general office environment. The employee must be able to perform job requirements with or without reasonable accommodations, remain stationary during the shift, move items weighing up to 25 pounds, position themselves to operate job equipment, follow protocols promptly, and use technology devices to access, input, and retrieve information. The role may require work after hours, including weekends and holidays. This job class may contain security-sensitive positions subject to Texas Education Code § 51.215.
Requirements
- Bachelor’s degree required.
- Three years of higher education work experience required.
- Valid Texas Driver License.
- Knowledge of MS Office programs.
- Knowledge of Health Science program processes and requirements.
- Ability to perform job requirements with or without reasonable accommodations, including remaining stationary during the shift, moving items weighing up to 25 pounds, positioning self to operate equipment, using technology devices, and communicating with others.
Nice To Haves
- Experience with health sciences admissions and student services preferred.
Responsibilities
- Coordinate admissions and ranking processes for students in HCC Coleman Health Science programs.
- Provide information, solve problems, and respond to requests from students, staff, faculty, and community members regarding selective admissions and Eagle Early Alert.
- Support management in developing comparative statistical data related to HCC Coleman admissions and the district-wide Eagle Alert program.
- Communicate with applicants through written correspondence and campus appointments, providing timely and consistent feedback.
- Liaise with Instructional Division, IT, OIR, and Communication departments to ensure accurate and relevant publication of data related to HCC Coleman and Eagle Alert.
- Execute quality control measures for Health Science admissions and Eagle Alert processing.
- Work with program directors, prospective students, and district-wide advisors to communicate program information, admission requirements, and other essential information.
- Assist with maintaining HCC Health Science COE webpages, designing and distributing the Eagle Alert newsletter, and coordinating Eagle Alert training across colleges.
- Prepare reports, maintain admissions records and Eagle Alert activity records, and report results.
- Assist in developing the Eagle Alert Recognition Program and instruments to track Eagle Alert activities across HCC.
- Contribute to a respectful workplace and constructive, cooperative working relationships, demonstrating tact, diplomacy, and sensitivity to others’ thoughts and opinions.
- Perform other duties, tasks, and assignments as required.
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What This Job Offers
Job Type
Full-time
