Coordinator, Human Resources

Bain & Company • Chicago, IL

35d • $58,000 - $69,750 • Hybrid

About The Position

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. As the Coordinator, Human Resources in our Chicago office, you’ll serve as the primary point of contact for assigned employee cohorts and provide general HR and administrative support for our consulting and business function populations. Strong customer service, attention to detail, organization, and thoughtful written and verbal communication are essential to the role.

Requirements

• 2-3 years of professional experience, ideally within a professional services or fast-paced, client-focused environment
• Meticulous attention to detail required
• Proven critical thinking and problem-solving skills
• Ability to prioritize, meet deadlines and juggle multiple tasks simultaneously
• Strong customer service, organizational, interpersonal and communication skills
• Exemplary professionalism, acts as a role model of Bain’s operating principles
• Ability to handle sensitive and confidential information with discretion, professionalism, and integrity
• Ability to work independently as needed
• Continuous improvement mindset and willingness to learn and evolve

Nice To Haves

• Bachelor’s degree preferred or an equivalent combination of education, training and/or relevant experience
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with Workday or similar HRIS platforms is a plus

Responsibilities

• Serve as a primary point of contact for assigned cohorts, providing guidance on policies, options, timelines, and next steps, and escalating more complex matters as appropriate
• Partner closely with Program Management and supervisor to support aspects of performance management including first cycle review and coordination of process logistics
• Support compensation and tenure processes for assigned populations, including regular data review/audits, bonus calculations, and employee inquiries, with oversight from supervisor; coordinate with the regional Compensation team as appropriate
• Execute departure and transition processes including employee consultations and exit interviews
• Own HR administrative tasks that support core programs across the employee lifecycle, including transfers, externships, leaves of absence, and other employee movement activities, working closely with the HR Operations center of excellence.
• Maintain accurate employee data and documentation in Workday and other internal systems and trackers; run reports and audit data to ensure accuracy
• Coordinate new hire pre-start communications and onboarding logistics for all Chicago employees, liaising with supervisors and other relevant stakeholders to ensure a positive Day 1 and smooth introduction to Bain
• Assist with I-9 records management and compliance with support from supervisor; ensure accurate and timely completion of I-9 and E-Verify requirements for new hires/rehires; assist with visa/immigration updates as needed
• Execute agreements and memos for HR programs across the employee lifecycle and coordinate with the HR Operations team for all necessary entries in Workday
• Execute offboarding processes including generating and tracking departure documentation and coordinating with internal stakeholders
• Monitor and respond to inquiries in the Chicago HR inbox, flagging to teammates as needed
• Oversee welcome gift and anniversary awards processes with limited support from supervisor; collaborate with People Analytics to calculate service anniversary dates; coordinate ordering, communications, and distribution of gifts
• Assist with HR data and reporting requests from local teams as appropriate
• Collaborate with cross-functional teams (e.g., Office Services, Recruiting, Benefits, Immigration & Mobility, and HR Operations) to ensure accurate, timely, and consistent execution of HR activities
• Support team process improvement efforts and special projects as assigned or as opportunities arise
• Support teammates and local teams during periods of peak workload or coverage needs
• Contribute to office connectedness and people-focused initiatives and activities

Benefits

• Annual discretionary performance bonus
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date
• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree