Coordinator Human Resource Business Partnering - 12 Month Term

WestJet Group•Calgary, AB

7d•Onsite

About The Position

WestJet is seeking a Coordinator to join their Human Resource Business Partnering (HRBP) team for a 12-month term. This role requires a high standard of excellence, strong technological aptitude, and a passion for working with systems, data, and process improvement. The ideal candidate is highly proficient with software applications, comfortable learning new technologies, and confident navigating HR systems and reporting tools. Experience with HRIS platforms, particularly Dayforce, is a significant asset. The successful candidate will be highly motivated, detail-oriented, and able to thrive in an agile, fast-paced environment while managing multiple competing priorities. This role requires someone who is comfortable navigating a complex and dynamic organization, balancing the needs of multiple stakeholders, and adapting quickly as priorities shift. The ideal candidate demonstrates strong organizational skills, sound judgment, and the ability to effectively coordinate across a broad range of teams and partners. The Business Partner Coordinator serves as the central conduit for key Human Resource Business Partnering activities, including HR reporting and analytics, HRIS data maintenance, file and document management, Leader Hub administration, permanent accommodation coordination, and rehire checks. This role acts as the first point of contact for tactical and administrative work within the Business Partnering team and requires strong technical capabilities, exceptional attention to detail, and a continuous improvement mindset.

Requirements

Human Resources certificate, diploma, or degree
3–5 years of Human Resources experience
Advanced proficiency with Microsoft Office applications, particularly Excel, SharePoint, and PowerPoint
Demonstrated experience working with HR systems (HRIS), employee data management, reporting, and system-driven processes
Strong technical aptitude with the ability to quickly learn and leverage new software, systems, and technologies
Proven ability to effectively manage multiple priorities, adapt to changing business needs, and deliver results in a complex, fast-paced environment
Demonstrated ability to build strong relationships and successfully manage the needs of multiple stakeholders while balancing competing demands and deadlines
Experience with performance and ability management
Proven ability to plan, develop, document, and facilitate meetings with exceptional attention to detail
Able to deal with stressful situations and perform steadily under pressure
Proven ability to provide a high level of customer service to internal guests
High degree of confidentiality, diplomacy, and sound judgment
Team player who works collaboratively to ensure team goals are met or exceeded

Nice To Haves

Experience with Dayforce HRIS is highly desirable and considered a strong asset
Knowledge of WestJet company policies, guidelines, and practices is an asset
CPHR designation, or working toward this, is considered an asset
Canadian Labour Code experience and knowledge is an asset

Responsibilities

Maintaining a central intake process and distribution of general inquiries into the Business Partnering team
Being the central player with the position management module of our HRIS and associated HRIS administration
Maintaining HRIS data integrity and supporting system-driven HR processes and workflows
Supporting the Business Partnering team with the creation of letters, SharePoint content, and employee file maintenance
Assisting HRBPs in the review of Leader Hub content, providing feedback to respective teams and ensuring content remains relevant, accurate, and aligned to leader needs
Developing and reviewing HRBP team processes and documentation related to performance management, terminations, investigations, and various employee relations activities
Supporting Total and Permanent Disability (TPD) and Permanent Accommodation placement coordination; working with Employee Health, Talent Acquisition, and HRBPs on skill assessments, resumes, introduction letters, and successful placement activities
Reporting, tracking, maintaining, and distributing a variety of human resource data, metrics, and reporting
Ensuring all human resource templates, documentation, and records are current, accurate, and appropriately filed
Demonstrating strong knowledge of company policies and procedures
Working collaboratively with stakeholders including wider People team colleagues, Legal, Corporate Security, Labour Relations, Communications and business leaders, as required
Identifying opportunities to improve HR processes, documentation, reporting, and team efficiencies through technology and continuous improvement