Coordinator for Conflict Resolution and FA Personnel File

California State University, Long Beach • Long Beach, CA

10d • $4,047 - $5,896 • Onsite

About The Position

Under the general direction of the Conflict Resolution Manager and the Director of Employee and Labor Relations, this position plays a critical role in supporting the conflict resolution program while serving as the primary point of contact for Faculty and Unit 11 personnel file management within Faculty Affairs.

Requirements

• Experience handling confidential and sensitive information with a high degree of discretion.
• Demonstrated experience managing electronic and/or hard-copy filing systems, processing and tracking documents with strong attention to detail.
• Coordinating requests and maintaining logs or tracking systems.
• Experience using database or case/document management systems (e.g., Maxient, PeopleSoft, SharePoint, or similar).
• Ability to communicate timely and accurately.
• Excellent written and verbal communication skills.
• Excellent time management skills.
• Strong organizational skills and ability to multi task.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Responsibilities

• Faculty and Unit 11 File Management.
• Serve as primary coordinator and case manager for faculty -wide conflict resolution intake and related process support. Maintain accurate and confidential digital case records in Maxient.
• Coordinate outreach, education, learning, and development activities related to conflict resolution, workplace climate, and related matters.
• Lecture preemployment screening in compliance with Education Code § 89521. Conduct outreach to prior employers for finalist candidates.

Benefits

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed