About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Requirements

  • Experience handling confidential and sensitive information with a high degree of discretion.
  • Demonstrated experience managing electronic and/or hard-copy filing systems, processing and tracking documents with strong attention to detail.
  • Coordinating requests and maintaining logs or tracking systems.
  • Experience using database or case/document management systems (e.g., Maxient, PeopleSoft, SharePoint, or similar).
  • Ability to communicate timely and accurately.
  • Excellent written and verbal communication skills.
  • Excellent time management skills.
  • Strong organizational skills and ability to multi task.
  • Ability to communicate with an ethnically and culturally diverse campus community.
  • Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
  • Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
  • Four years of progressively responsible administrative experience, preferably in Human Resources, Faculty Affairs, Academic Affairs, and/or records management, file administration, or compliance-driven environments required.

Responsibilities

  • Serve as primary coordinator and case manager for faculty -wide conflict resolution intake and related process support.
  • Maintain accurate and confidential digital case records in Maxient.
  • Coordinate outreach, education, learning, and development activities related to conflict resolution, workplace climate, and related matters.
  • Lecture preemployment screening in compliance with Education Code § 89521.
  • Conduct outreach to prior employers for finalist candidates.

Benefits

  • Up to 24 vacation days per year (based on employee group and/or length of service)
  • 14 paid holidays
  • 12 sick days annually with unlimited accrual
  • A variety of medical, dental, and vision plans.
  • Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
  • Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
  • Confidential counseling and support services for employees and their families.
  • Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
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