Coordinator, Demand Generation

CompassNew York City, NY
Onsite

About The Position

The Demand Generation Coordinator plays a critical operational role in managing the full funnel of inbound demand generation (DG) leads. The ideal candidate is detail-oriented, highly responsive, and comfortable using technology to scale communications and streamline manual tasks. This role serves as the connective tissue between demand generation and sales - owning the day-to-day execution of campaign follow-through and ensuring no high-value lead is left behind. Please note: this role is 100% in-office based out of Union Square HQ.

Requirements

  • 2-3 years of professional experience post-graduation in demand generation, marketing operations, or B2B sales support
  • Salesforce, HubSpot, or Groove experience strongly preferred
  • Excellent communication, organizational, and project management skills
  • Highly responsive and comfortable in a fast-paced, cross-functional environment
  • Savvy with AI tools (e.g., ChatGPT, Gemini, etc.) and capable of developing content prompts and sales messaging for automation
  • Strong analytical instincts; able to monitor patterns in lead flow and performance

Responsibilities

  • Monitor and follow up on all inbound leads from Demand Gen campaigns (website, eGuides, webinars, paid ads, etc.)
  • Manually verify agent GCI and market eligibility using Power BI (AIC)
  • Tag and route leads within Salesforce, including Qualified, Nurture, or Disqualified statuses
  • Build, QA, and deploy Groove sequences for post-campaign outreach
  • Coordinate with Sales team to ensure timely handoff of hot leads
  • Assist with AI tool implementation and content support (e.g., draft sales email templates, talk tracks, and conversational prompts for AI bots)
  • Maintain funnel hygiene and follow-up visibility in Groove, HubSpot + Salesforce
  • Identify gaps in handoff or CRM management and recommend improvements

Benefits

  • Participation in our incentive programs (which may include eligible cash, equity, or commissions)
  • Paid vacation, holidays, sick time, parental leave, and recharge leave
  • Medical, tele-health, dental and vision benefits
  • 401(k) plan
  • Flexible spending accounts (FSAs)
  • Commuter program
  • Life and disability insurance
  • Maven (a support system for new parents)
  • Carrot (fertility benefits)
  • UrbanSitter (caregiver referral network)
  • Employee Assistance Program
  • Pet insurance
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