Coordinator, Commercial Driving License (CDL) Training

Nash Community College•Rocky Mount, NC

2d•Onsite

About The Position

The Coordinator, Commercial Driving License (CDL) Training provides administrative support, student assistance, and operational coordination for the CDL Program. The role supports program recruitment and enrollment, student scheduling and progress, recordkeeping, communications, resource coordination, and compliance activities. The coordinator works with the Director, instructors, students, and college personnel to support effective day-to-day program operations and student learning. The position requires regular on-site attendance during normal college operating hours and participation in professional development, college events, committees, and ongoing assessment and evaluation.

Requirements

Associate degree in a related field from a regionally accredited institution preferred.
At least two years of experience related to CDL program operations, federal regulatory compliance, or a related field.
Strong verbal and written communication skills.
Proficiency in Microsoft Office and Google applications.

Responsibilities

Support recruitment efforts to attract and enroll qualified students in the CDL Training Program.
Communicate program requirements, enrollment procedures, prerequisites, schedules, and training opportunities to prospective students.
Assist students with class registration, enrollment documentation, admission requirements, and program prerequisites.
Monitor student progress and follow up with instructors about attendance, schedules, outstanding requirements, and program completion.
Schedule students for behind-the-wheel training, DMV appointments, and other instructional activities in coordination with the CDL Director and instructors.
Coordinate student schedules to support efficient use of instructors, vehicles, training areas, and instructional resources.
Assist with scheduling drug and alcohol testing and maintaining related student documentation.
Coordinate CDL driving range training activities using a Google calendar shared by multiple programs.
Serve as a communication liaison among the Director, instructors, students, and college personnel.
Answer telephone and video conference calls, respond to inquiries, and provide accurate information about program services and schedules.
Communicate schedule changes, cancellations, and program updates to students and relevant personnel.
Maintain complete, accurate, organized, confidential, and secure student files and records, including enrollment, prerequisites, training, driving schedules, and drug testing documentation.
Review student files for completeness and follow up on missing, incomplete, or outdated documentation.
Maintain records needed for program reporting, compliance reviews, audits, and tracking student progression.
Assist the Director with compliance related to drug and alcohol testing, the FMCSA Drug and Alcohol Clearinghouse, the Training Provider Registry, and other relevant CDL training requirements.
Assist the Director in maintaining accurate vehicle and training equipment records, including inspections and maintenance documentation.
Promptly communicate compliance concerns, safety issues, missing documentation, and other irregularities to the Director.
Maintain accurate inventories of instructional equipment, office equipment, supplies, and other program resources.
Participate in professional development activities provided by Nash Community College and participate in College events and activities.
Maintain regular on-site attendance during normal college operating hours in accordance with College expectations and policies.
Perform other duties as assigned to support the efficient and effective operation of NCC.
Serve on committees as assigned.
Participate in and support ongoing assessment, planning, and evaluation to improve student learning.