Coordinator, Client Services - Fort Monmouth

Netflix • , NJ

7d • $34 - $54 • Onsite

About The Position

Netflix is seeking a Client Services Coordinator to support production needs at Netflix Studios Fort Monmouth, its East Coast flagship hub. The role supports smooth production operations and provides customer service to productions, collaborating with Production Services and cross-functional teams. The successful candidate is organized, detail-oriented, proactive, flexible, and able to exercise sound judgment while managing diverse responsibilities in a fast-moving environment. The position may require responding to urgent or after-hours matters to maintain operational continuity.

Requirements

• Over 3 years of experience in entertainment-specific campus operations.
• Ability to work as a team player and manage multiple projects in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Proficiency in Google Workspace, including Docs, Sheets, Gmail, and Drive, as well as Microsoft Word and Excel.
• Ability to prioritize tasks, multitask, respond effectively in a dynamic environment, and meet tight deadlines.
• Strong written and verbal communication skills and ability to build and nurture relationships with stakeholders.
• Ability to work independently and drive projects forward.
• Ability to solve operational challenges, including production support and maintenance tracking.
• Comprehensive understanding of production formats such as film, episodic, and live events.
• Commitment to continuous learning about current production processes and equipment.

Nice To Haves

• Familiarity with AirTable.

Responsibilities

• Support day-to-day production needs and maintain high standards of customer service.
• Facilitate onboarding and offboarding processes for productions.
• Collaborate with Production Services and cross-functional teams to align activities and support cohesive operations.
• Support ancillary billing operations using Xytech/Media Pulse, creating work orders and ensuring accurate, timely processing.
• Coordinate production move-ins and move-outs and oversee ancillary production needs to ensure smooth transitions.
• Provide logistical support for on-site events.
• Support client appreciation events.
• Conduct production and studio tours for clients and internal teams, showcasing facilities and capabilities.
• Respond to urgent or after-hours matters as needed to maintain operational continuity.
• Support other operational duties as needed.

Benefits

• Health plans
• Mental health support
• 401(k) retirement plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for vacation, holidays, and sick paid time off

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed