Coordinator, Channel Operations (FAST)

Sinclair Broadcast Group•Santa Monica, CA
•$25 - $29•Onsite

About The Position

Tennis Channel is seeking a highly organized, proactive, and detail-oriented Coordinator, Channel Operations to support the 24/7/365 operational execution and day-of-air integrity of its FAST channels, including Tennis Channel 2 and PickleballTV. Reporting directly to the Manager, FAST Channel Operations, the Coordinator is an operational point of contact for playlist preparation, live tournament tracking, metadata accuracy, advertising cue-point verification, and transmission quality control. The role is onsite in Santa Monica, California, and works dedicated overnight and early-morning shifts, including weekends and holidays, to align with international tournament coverage. The Coordinator builds and maintains channel playlists, coordinates programming and media elements, and makes real-time adjustments for live-event changes and breaking coverage. The role monitors linear FAST feeds and OTT platforms, validates playback and transmission quality, checks advertising markers and program breaks, and performs pre-air quality control. It also oversees video asset intake and validation, maintains program metadata and EPG schedules, observes contractual rights and blackout restrictions, and coordinates issue escalation with technical, engineering, vendor, and platform teams. The position maintains operational records, shift handoffs, and procedures for live-event execution and contingencies.

Requirements

  • At least 2 years of operational experience in FAST, live streaming, broadcast playout, master control, traffic, or digital media operations.
  • Ability to work dedicated overnight and early-morning shifts, weekends, and holidays in a 24/7/365 live sports environment.
  • Hands-on experience with cloud-based playout automation platforms, broadcast CMS, or traffic scheduling systems.
  • Demonstrated experience handling live sports or breaking events, including calculating runtimes, adjusting join-in-progress segments, and handling delay scenarios under tight deadlines.
  • Familiarity with broadcast video file specifications, closed captioning formats (608/708 and WebVTT), SCTE-35 cue markers, EPG delivery, and content segmentation.
  • Strong verbal and written communication skills and ability to collaborate across technical, editorial, and commercial teams while maintaining composure under live-broadcast pressure.
  • Proficiency in Microsoft Office, including Excel, Teams, and SharePoint/OneDrive, and broadcast collaboration tools.

Nice To Haves

  • Direct operational experience with Amagi cloud playout and scheduling workflows.
  • Experience supporting 24/7 live-sports FAST channels or AVOD services across major CTV aggregators.
  • Familiarity with distribution endpoints such as Roku, Samsung TV Plus, Amazon Prime Video, Fubo, and Apple.
  • Working knowledge of professional tennis, including ATP/WTA tours, tournament structures, and time-zone shifts, and pickleball/PPA.

Responsibilities

  • Build, review, maintain, and release daily and multi-day channel playlists using cloud-based playout systems and traffic schedules.
  • Coordinate playlist timing and media elements for live matches, studio wrap shows, encore telecasts, original programming, and promotional priority blocks.
  • Track live tournament developments, including weather interruptions, match overruns, court assignments, and join-in-progress scenarios, and adjust playlists and logs in real time.
  • Make day-of-air programming adjustments and hot-swaps in response to breaking tournament coverage across domestic and international time zones.
  • Monitor linear FAST feeds and OTT distribution platforms for uninterrupted playback, audio/video synchronization, picture quality, and compliant closed captioning.
  • Inspect and verify SCTE-35 advertising markers, program segment breaks, and commercial cue points.
  • Conduct pre-air quality control on playlists, media files, secondary graphics events, and promotional assets.
  • Track intake, processing, segmentation, and technical validation of file-based video assets to confirm readiness for transmission deadlines.
  • Enter and audit program metadata, including titles, synopses, episode numbers, ratings, territorial restrictions, and EPG schedules across distribution endpoints.
  • Serve as the operational floor contact during live match windows, log incidents, triage playout anomalies, and escalate issues to Broadcast Operations, Engineering, Playout Vendors, and Platform Support.
  • Adhere to contractual rights windows, territorial blackout rules, and network Standards & Practices guidelines.
  • Maintain operational shift logs, discrepancy reports, incident tickets, and daily run sheets.
  • Provide comprehensive shift handoffs to maintain continuity across tournament coverage cycles.
  • Follow standard operating procedures for live-event execution, emergency filler routing, and ad-break contingencies.

Benefits

  • Retirement plan
  • Life insurance
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Sick leave
  • Vacation time
  • Personal time
  • Parental leave
  • Employee stock purchase plan
  • Open-door policy
  • Upward mobility
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